Account Management

No text available

No text available

Joined yesterday, paid my sub, can't get in, log in page shows '400 Bad Request'. Left it overnight, in case of a server problem, still no access today. Logged in successfully to Intuit.com with same credentials, went to 'Manage my account' and followed the link to my product (Self-Employed). Same result - 400 Bad Request Tried logging in in an incognito window for cache conflicts - Same result Am logged in on my phone, but this is not the experience I was promised! Perhaps you have no free trial because customers wouldn't proceed to paying for the service if this is the norm.

No text available

No text available

Hello, I can't seem to find the answer to this question.  I invoice a very large Blue Chip Company. I have multiple people at the co that I need to invoice separately.Should each person have a record? Therefore, there will be multiple records of the company. This would create reporting issues when trying to see how much that company had spent with us.  Or should I have one record for the company and then multiple people as subs clients? The annoying issue with this is that there does not seem to be a way of duplicating the company record and adding in the new client. 

No text available

I have tried via my apple profile, via the app and on desktop.

No text available

No text available

That question sometimes appears when signing in.

No text available

No text available

No text available

No text available

I have three unapplied payments from a customer.  They want to have a credit note to use against future invoices. I cannot create an additional credit note for the total amount as this creates a bigger credit balance on their account.  But I am unable to create credit notes from the unapplied payments themselves. How can I send a credit note to the customer? Thanks! 

No text available

I over paid an invoice which created a credit amount on the suppliers account. The supplier refunded the difference to my bank account which I can`t match to the supplier to clear the credit amount. Help appreciated!

1. We need admin rights to update billing information and have access to our account

Uploading sales invoices multiple pages

No text available

All supplier transactions are automatically posting to creditors on the BS including intercompany transactions. How can I amend the set up of a supplier to ensure a transaction posts to an intercompany supplier account or to a third party creditor account?

No text available

Good Day! I hope you are all well.  I have been having trouble paying or resubscribing my account. I live in Zimbabwe but apparently my account is managed by the UK. I have tried everything the online support has told me to do but to no avail. We are at breaking point as loosing a years worth of historical data will be detrimental to our business.  Please help. I have been unable to log into my account for almost 10 days now and it has become a real issue.  Regards

No text available