New interface is terrible and NOT an improvement. Stop messing with it

I understand the frustration, and your feelings are valid, CaptainEon.

To begin with, may I ask for the specific changes you find terrible, whether it's from banking or reports features in QuickBooks Online (QBO)? Any information will guide us in refining our interface to better meet your needs.

Alternatively, I highly encourage you to provide feedback on the changes to our product team as they value user input and can consider them for future updates.

To send the feedback, you can follow the steps below:

1. Go to the Gear icon and click the Feedback option.
2. Type in your comments or product suggestions.
3. Click the Next button to submit feedback.

You can also review our QuickBooks Online Feature Requests website for any request updates.

Here's a resource you can explore about customizing your QBO homepage to highlight the info that is most important to you: Get started and adjust settings after you sign up for QuickBooks Online.

You can always come back on this thread if you need further assistance with any QuickBooks concerns.

CaptainEon, I agree with your feedback. I contacted customer service today regarding the new interface. They said I can't switch back to the old interface because QuickBooks "randomly" chose a select number of customers to have that option available. I've been a loyal customer for decades, and our "feedback" to the developers goes out into thin air. They never listen to their customers. They are only concerned with their bottom line. The moderators on these community forum topics have the same tired, scripted answers. I've said before that I don't care about the "badges" I've earned for my engagement on the forums. I want my feedback to matter, along with all their other customers. I don't have an issue with change, as long as it actually makes my work more efficient. The changes actually involve more steps. There is no customization with invoicing, as many customers have also requested. 

I’m finding the invoicing side of things horrible to use via the QB app with the new update. 
It was so simple to use before, stop messing with it !! 
Unless it’s fixed very soon I will be moving to another accounts program 

QuickBooks is one of the worst companies I’ve ever dealt with.. I am so used to working with them that I have not switched yet, but this might be the last straw. This new mobile layout is trash. I can’t believe they continuously change their layouts on desktop and mobile without even giving an option to continue to use the same system you are used to.

it should be illegal. It is honestly so bad.

It's the statements I don't like.  They used to show all outsanding invoices, regardless of age - original sum and unpaid balance.  They now only show original sums and, if the invoices are older than one month, you can't see them listed individually.  It's awful and really unhelpful.

I completely agree. QB used to be user friendly. quick to use on the phone and all functions available within a  few clicks. 

it has been ruined by the latest update. invoices freezing requiring a reboot. items requiring specific search inputs in order to be found - if you search for an item in a non specific way it cannot be found. 

who exactly authorised this DOG SH!T update

I will not be renewing my annual QB plan

1 step forwards and 5 steps back 

I don't want to spend time learning a new UI. This tool is not a here for my enjoyment and to give me good feelings. Its sole purpose is to ensure I manage my company and taxes well. When you change things, you force me to spend time (which is money) to figure out how to do the same thing I could before in your new UI.

There is zero value in a new UI for me.

awful redesign.. nows slow. and full of double menu clicks.. its ruined it.. we are now looking to move away from this platform after many many years.. its most certainly not an improvement.. its good backwards. those idiots who think there clever in redesigning do not consult customers.  they all need sacking.

I came here to say the same thing. You guys keep on charging us more. And keep messing with it, and you're making it worse. A lot of us will leave for another platform if you guys do not fix these issues.

Quickbooks has gotten worse. We were forced to update to the latest version and it completely changed Shipping Manager. Shipping Manager is absolutely terrible now. It doesn't save account numbers like it did before and requires a phone number for every shipment. What's worse is that my Shipping Manager won't even work and QB team can't even figure out why. It's definitely a QB internal bug and glitch... This makes it really frustrating to use.