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C
CaptainEon
June 27, 2025
Question

New interface is terrible and NOT an improvement. Stop messing with it

  • June 27, 2025
  • 14 replies
  • 18 views
No text available

    14 replies

    Show previous replies
    M
    MKMFS
    February 19, 2026

    Hard agree. 

     

    The thing that's messing with me the most besides the visually disorienting landing page is how the transactions are now sorted within each Chart of Accounts register. It used to start you at the top of the page and displayed the most recent posts into those accounts descending backwards in history, continuing to descend on each subsequent page. Now it takes you to the bottom of the page displaying the most recent, with ~40 transactions ascending into the past to the top of the page and each subsequent page is the same and sorting does not help.

     

    Additionally, we can no longer export custom dates extending beyond a few years.  It's my effing data...I should be able to access and export it at will.

     

    The last thing QBO needs to be doing is making things harder for their users.

    B
    BabyBQuickBooks Team
    QuickBooks Team
    February 20, 2026

    Your concerns are valid, MKMFS. In the Chart of Accounts page, transaction dates can be sorted in descending or ascending order. Click View register for the selected bank, then click the arrow next to the DATE column to sort in descending order and view the most recent transactions.

     

    I've included screenshots for your reference:


    Upward arrow:


    Downward arrow: 


    Regarding the custom date range for exports, please note that the system can only retrieve transactions from the last two years. As an alternative, you can run an Account QuickReport instead of exporting data from the View Register or Account History screen. It contains the same data, but there is no limit on the custom date range. Here's what you need to do:

     

    1. Select an account.
    2. Under the Action column, click the Run report button.
    3. Customise the Report period accordingly.
    4. Hit the Export icon.

     

    Please don't hesitate to post again if you have any other QuickBooks-related concerns.

    E
    Evolute
    February 22, 2026

    It software engineers have nothing better to do than mess around.   Get the basics rights, HMRC links that are reliable, the last mistakes cost me £500 in fines due to QBO issues.  Then there are the fees a 100% increase in 4 years. 

    Want to snap a receipt, go and make a coffee while the app loads. 

    Multi currency, a total scam and then you cannot downgrade. 

    Want to leave QBO good luck they encrypt your data

    M
    Mark Armistead
    New Member
    March 19, 2026

    The new GUI is a complete mess. It feels like a step backward to navigation from two years ago—when everything was just one or two clicks away. 

    With the addition of bookmarks, which allow nearly every page to be pinned for quick access, we had finally achieved an efficient, customisable workflow. Now, we're forced back into a cluttered menu structure that requires extra mouse clicks and unnecessary scrolling.Bookmarks are still available, but they're treated almost like an afterthought—tucked away and not prominently displayed, which defeats much of their purpose.I've grown tired of submitting feedback, I even ran an AI-assisted analysis to quantify the impact: the extra clicks add up to several hours per user per year in wasted time. 

    This isn't hard to grasp, yet Intuit seems convinced that burying commonly used pages under additional layers is somehow more "efficient" than keeping them front-and-center in a persistent, well organised menu.For reference, attached is my current custom bookmarks setup, grouped by sections just like the old desktop layout used to be. Now compare that to the chaotic, forced new layout we're all being pushed into. It's frustrating and counterproductive.

     

    Intuit, please read the room—this isn't an improvement.

     
     
      H
      HM2019
      April 28, 2026

      I have not read every comment but I came on to QB forums to post about the terrible new invoice page. What "developer" at Quickbooks ever thought this was a good idea!! The new style is complete garbage!


      I have been a user of Quickbooks for 10 years, originally QB desktop and then forced on to QBO. Since using QBO I have seen a very clear pattern of users posting feature requests on the forums that would actually be of benefit to users / small business owners and Quickbooks flat out ignoring it. I have given feedback using the button and directly to phone support, nothing ever gets done! Completely changing the layout and style for no real reason is NOT an improvement. Do the people that come up with these stupid ideas actually use Quickbooks? The old style worked fine, it did NOT need changing, and that big stupid right hand sidebar on the invoice page NEEDS TO GO!! Quickbooks needs to remember the old saying "If its not broken dont fix it!" The new invoice page doesnt even handle VAT properly, if "Include VAT" is selected and a product is added the price shows ex VAT! What use is that to anyone!

       

      If quickbooks have any sense at all you would revert back to the old layout and actually start listening to what your users want instead of forcing pointless "improvements" that improve nothing! It does not take a genius to know that a happy customer base will be loyal long term customers. Whoever is in charge seriously needs to wake up. I would love to have a conversation with the "management" that comes up with these ideas. A serious offer for you but if you really want feedback publish the direct email for the UK / USA CEOs of Intuit so all QBO users can email feedback directly.

        M
        Mark Armistead
        New Member
        April 29, 2026

        Perfect post. I’m sick of saying the same thing. We briefly had the users suggestions section in this forums, which seemed like a good step in the right direction. However, the only thing that was actioned on from all the suggestions was the make the forum section more visible on the forums….

         

        As I said in my previous post, this is a backwards step with many more mouse clicks as it was before they introduced the bookmarks menu. Now it’s seems it’s been re-designed by an intern with no GUI design experience, no graphics design experience and is using a small 4:3 monitor.

         

        And to top it all off Intuit whack the prices up constantly. 

          B
          bill79
          May 12, 2026

          I agree CaptainEon.

           

          I have worked with many accounting systems (big and small over the years) and sold accounting systems for 20 years as a consultant and have never seen a more useless "feature" added to software that has such a dramatic reduction on business flow. Why is QBO dumbing down their interface to a broader, less educated, or less sophisticated user? It's a accounting system and should be fast, intuitive and functional for the majority of the users.

           

          Just waiting for 4 more years until I retire so I don't have to use QBO any longer to run my small business. Not worth the effort to move to something better, but I will not be recommending QBO to any of my contacts and clients any longer.

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