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QuickBooks Q&A
Account Management

Account Management

1,529 Topics
2,617 Replies

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1529 Topics

I prefer the old search. Before the QB Assistant. Is there any way to access it?

No text available

5 years ago

RobDale43

Account Management

In QBO how do I show the bank account with all the credits and debits if the client does not give you his login information?

No text available

5 years ago

jpiperni-kmeinco

Account Management

Hi there, whenever I try to make any changes in my Users & Settings I am always getting a message that states: "Please specify a valid EIN". and I can not save anything?

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5 years ago

joedoucette_book

Account Management

Hi I’ve recently started the certification, and completed the first two modules videos, but they are still showing in progress, and I’ve watched the final videos 3 times

No text available

5 years ago

ca21

Account Management

When I add a new user as Admin, QuickBooks asking to verify my account, then the page is redirected to reset password, and back to the same cycle, without adding new user

I Tried many browsers, and many PC's, and got the same issue.

5 years ago

evelynpranger-gm

Account Management

I subscribed to a 7 day trial which has ended. Now i am being charged $19.78/month for QB online. I want this to stop.

No text available

5 years ago

veronica5

Account Management

Is there an easier way to back-up my QBO data before cancelling the subscription? I'm closing my business and trying to avoid having to save individual reports. Thanks!

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5 years ago

ken67

Account Management

Quickbooks keeps logging me out!!! I need to continually log back in, and it’s super annoying!!! It didn’t do this at the beginning!

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5 years ago

rosedigsdirt

Account Management

Can someone tell me how to upload QB off a thumb drive (received by Bookkeeping company) into my already existing QB

No text available

5 years ago

gordgarner24

Account Management

I Can't see the menu bar at the top of the page, the one that shows "File" "Help" and the other options

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5 years ago

avi-adamsandasso

Account Management

Merging QBO Certification

Hello, I previously completed a QB certification in a previous job. I believe it was QBO (not the advanced certification). However, once I moved on from that job, I lost access to that account. Now I've started a new job which recommends I get QB certified. While I could benefit from taking the certification exams again, I wanted to know if there is a way I could at least merge what I have previously completed (my certification) to my new account. Any help would be greatly appreciated.

5 years ago

ericstuber01

Account Management

I need to change my gst number as I typed in the wrong number and it won’t show on my iPhone .. how do I do this from an iPhone ?

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5 years ago

braddes-shaw-ca

Account Management

Im trying to set my company up as a Canadian company. When I go to put in address information. Can't choose Canada and can't preset Candian GST tax for my invoices?

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5 years ago

mo-ghuman

Account Management

Hi i would like to change my company address.Every time i have tried it does not allow me to save it?

No text available

5 years ago

MPMToronto

Account Management

Trying to update our company address, but Quickbooks keeps requesting I "specify a valid EIN"

Hello, I'm trying to get our new address updated on our account but Quickbooks keeps telling me that I need to "specify a valid EIN." There's not even a spot on the page to do so. How do I get our address changed?

5 years ago

lynn39

Account Management

How can I see what our monthly subscription cost is?

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5 years ago

jp11229-hotmail-

Account Management

Can’t see to find add accountant on qb self employed

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When I invite a second user to QBO, they are not receiving an email to accept the invitation.  We are on Quickbooks Plus and only have one existing user & one accountant.  I How do I correct this?

5 years ago

gustremarco

Account Management

How can I manage my subscription on Android?

I've had an account for years but now I need to update my cc but can't get into any sort of subscription management or payment update section on mobile or my pc

5 years ago

tedkloske

Account Management

I downloaded the QB App thinking I could link these sites. It looks like If I want to use the app, i'll need to pay an additional monthly fee. is this true?

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5 years ago