Banking

Can anyone help please. I have received an email from Quickbooks asking me to update my payment method. My subscription has now been postponed.  There is nothing wrong with the card I pay with.  I have tried 2 other cards and the system will not accept any of them.  The error code isTried with 3 different cards, one from a different bank altogether.   This is what the system is responding with  ErrorAn unexpected error has occurred.  Please try again later. (OR-CAC-02) 831d6869d06f2d68 Please help, there is nothing wrong with my card and I need to track mileage and send invoices urgently 

Hello, Hope you are well.In UK, not bank needs to be reconnected every 90days. I tried to do so today and it just does not work.I press reconnect from notification, press button and get separate page for reconnection, press button to reconnect, I get forwarded to my bank, add all login details, log to my bank connect, go back to qbooks it says connected, all done, got tick and then 1second later page refreshes back to where I was previously and ask me to reconnect. Tried many time and just stuck in the loop. I'm not getting any errors, nor I work with bank in additional notification message, neither I get those additional errors mentioned in that message.  Does anyone has same issue and found a solution? Thank you 

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i use one bank for self assessment (rental income) and i have a business bank account with a different bank for my business transactions

I hope the above covers it succinctly?

Hi, Each time i use the app. to register my mileage, I always get "There was an error saving the trip". The trips end up being saved in the browser (most of them), but without the description info I entered.Really not reliable and twice the work (especially since I can't see them in the app and sort them in my off times). I have authorized the app. in all possible ways. Any tips? Thanks!

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When re-enrolment date arrives, will QBO Advanced Payroll automatically re-enrol them and how is that deduction repaid to them once they have opted out again?

Tried everything. Can't get hold of any support to help me. Its been over a week of trying.

I am trying to post my VAT to the VAT control account but it keeps defaulting to another account (credit card)  I have tried to change this but I keep getting an error messages.  Please can you give me a guide on how to rectify this.

I have set up all my bank accounts in Quickbooks, and now need to reconnect my HSBC Business account, which I've successfully done in the past with no issue. However today after attempting to reconnect my HSBC account, I am in a loop of entering my details. I select Agree, enter my username and security code using my HSBC pinsentry. After 10 seconds the window counts down and closes, and the main quickbooks window briefly looks successful, until I'm bought back to the original screen with the message saying:Connect your accountThis account stopped syncing because there's a new way to connect it.To fix this, go to the bank or account site in the window we open. Sign in, then return here. (350). I have tried incognito on Firefox and Chrome both with no extensions enabled. How do I fix this?   Edit: SOLVED this issue by disconnecting this bank account, and reconnecting it. Transactions -> Banking -> Select edit symbol -> Edit account info ->

Hi. I have produced a profit and loss account by class and filtered it to the class I want.I've also asked for it to show the comparison year. The only problem I have is its showing a 'total' column as well and we dont want that but cant see a way to hide it? Can anyone help me please?

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Biweekly payroll changed from Wednesday-Tuesday biweekly period to Monday-Sunday biweekly. This led to an overlap of two days for the first payroll period of the change. How do we account for salaried employees with this one-time overlap? 

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When run a report on tax>summary, codes don't correspond to those on the self employed (short) return making it very confusing to copy the figures from Quickbooks to HMRC. Also the QB software is out of date with current requirements eg no reference to SEISS grants!

I've received an email to inform me that my QB self employed account is on hold and I need to update the billing information. My debit card is still in date and I have followed the instructions to update (although there is no reason to) but the site is not responding and coming up with an error code.  So frustrating and can't find anyway to chat to a real person.  Can anyone help please as I am now unable to process mileage or invoices.Kind regards, Lindsay 

When we had desktop version of QB we were able to add customer name to relevant purchases on a bill so we had accurate profit or loss per customer. We haven't found a way of doing that now. It seems crazy.

I used to reconnect my Wise Personal account to QB fine. Now when I try to reconnect, QB tries to connect to Wise Business.  It prompts me to sign into my Wise Personal account, which I do, I authorise the connection to QB, and QB reports “Done”. But in QB, trying to Update my Wise Personal account shows that it is not connected. How do I reconnect my Wise Personal account?

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No money is leaving my bank at all or being put in, but I just moved a few thousand £ from a linked savings account in the same bank to cover a cheque, and my profit has gone through the roof on reporting when i check p

We get all the way through the login process, seletion of accounts to authorise, big green ticket, then "This account stopped syncing because there's a new way to connect." We are a technology company so it's not user error or lack of understanding of how the internet works.

Wanting last years tax return. 20/21  sa103f  form to get allowable expenses figure. Will only show self assessment summery? Not allowable expenses figure? Only this years

Hello, I pay for my fuel with a personal bank account but I am VAT registered and using the Fuel Scale Charge.  This means that I can claim 100% of the VAT back.  In order to do this I enter the full fuel receipt amount into Quickbooks into an account which is not an actual bank account (because I have paid for the fuel personally).  However, for my self assessment, I can only claim the expense for the business portion of the fuel.  I can't see how I can enter a transaction to effectively credit this expense account for the personal fuel.  Does anyone know how I do this? Thanks so much I hope - I'm trying to complete my self assessment!