I can walk you through how to record a refund and partial for a business-related expense, @Mel247.
To record a refund in your QuickBooks Self-Employed (QBSE) account, you can tag it to the closest account related to it. You can utilize this article for more insights on how you can categorize them: About SA103F Categories.
I also suggest consulting an accountant. This is to ensure that your book is accurate and balanced.
For future reference, these guides provide an overview of how to classify transactions and how they show up on the financial reports.
You're always welcome to post here anytime you have other concerns about recording reimbursement in QuickBooks. Our door is always open to help you. Stay safe!
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