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I would be grateful for any assistance Thanks in advance
For example, the opening balance should be $200.00, but it is showing as -$200 on the reconciliation screen. I have gone to the entry in the chart of accounts, and there is only one spot to enter the balance amount. I am not sure how to fix this. Thank you!
The reason this old bank account was still in my QB is because I had switched banks 7 years ago and then I wasn't able to delete the old one so it was left with its balance and transaction history.I have no idea how to rectify the situation now 😞 Hope you can help.
The cheque in question was originally posted in Oct 2022 and So voiding it threw everything out.
under review statement, the lower half of the page titled downloaded transactions:is it possible to delete one or more of these transactions sitting there unnecessarly ?Thanks
once you hit review Statement tab a page will open with the lower section titled downloaded transactions where we see unmatched transactions sitting there.is it possible to delete these transactions ?
in Desktop Pro 2023 canadian
Hi,Is there a document signing option (docusign or other ) that can be added (a la cart) to our account without having to buy the advanced option?Thank you
I moved from Desktop mid month and I'm doing my first reconciliation. Every day I match my daily deposits to the amount deposited in the bank. But, when I go in to do my reconcilliations it shows each individual transaction instead of the total deposit. Is that normal or am I doing something wrong. I'm used to the charges being grouped together
Now that the bank requires push notifications to update the bank feed, the accounts don't update any more because I receive 6 push notifications at a time and can only confirm one. As well, when I try to fix one connection, I need to confirm the push notification twice before that one account will link. But I can't relink all 6 accounts every day, one at a time, in order to get the "real time data" that QBO advertises as a benefit of their platform.
I have tried connecting with Manulife Bank Visa Card online, however Quickbooks Online would not let this happen. Here's the link: https://manulifecreditcards.fdecs.com/eCustService/ The system somehow assumes that the Manulife Visa card is of different currency than Canadian Dollars which is no the case. And asks to subscribe to some other version of Quickbooks. Can some from Quickbooks assist with this issue. I have tried it on the online and Desktop version several times over several days. Thanks
The company has CDN and US vendors and customers. When the Balance Sheet report is run both bank accounts are displayed in CDN value. How do you run a report that shows the USD value (foreign currency) not converted to CDN (home currency). And how do you run a Profit & Loss to show only foreign currency value not the CDN converted value?
I haven't been able to upload transactions since March 31, 2023. Today I disconnected my accounts and tried to link them again. I am getting an error: An amount is either too large (> 99,999,999,999) or too small (< -99,999,999,999), or saving this transaction would result in an account balance that is too large (> 99,999,999,999) or too small (< -99,999,999,999).
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