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D
d-m
January 15, 2026
Question

Stripe transactions can't be accepted in bulk

  • January 15, 2026
  • 1 reply
  • 10 views

I'm using the new Stripe integration transactions feature.

 

My problem is that I can't accept transactions in bulk. Each is flagged as missing information and requiring review, but when I open the dropdown to view the details I have the option to Confirm from there without making any changes. I can even Confirm the transaction from the bulk view, but need to do this once per transaction which is very cumbersome (hundreds per month, each requiring 2 clicks and a second or so delay until it's processed).

 

I want to be able to easily select most transactions on the page and confirm them in one move. I don't think this is a problem with my data, otherwise I wouldn't be able to confirm them individually. I don't understand why these are getting flagged as requiring more info. I have a default product specified for Stripe transactions in the settings that shows up when I open up the dropdown on each transaction, and have it set to use the default Stripe customer rather than creating customers.

 

How can I get this functional?

1 reply

T
TrixieDQuickBooks Team
QuickBooks Team
January 15, 2026

Hello there, d-m.

 

Thank you for sharing detailed information. I understand how reviewing and confirming hundreds of transactions individually can feel cumbersome.

 

Normally, when transactions are completed or accurately prefilled, they should not appear as flagged. Let’s perform some basic troubleshooting steps to ensure your transactions are processed smoothly.

 

Start by refreshing your browser to resolve glitches and ensure the page loads properly. Alternatively, you can use a private or incognito window to address temporary issues. If the problem continues, try switching to a supported and updated browser to eliminate browser-specific problems.

 

You can reply here if you have additional concerns. We’re here to help.

D
d-mAuthor
January 21, 2026

I have tried using incognito without success, as well as regular tabs. Chrome v. 144 - I don't think it's a problem with my browser; the app is indicating they need review although this is incorrect.

Bryan_M
Bryan_MQuickBooks Team
QuickBooks Team
January 21, 2026

Hi there, @d-m. I appreciate you for following the troubleshooting steps my colleague provided, as well as for sharing the screenshot of the error.

 

Since the issue persists after performing troubleshooting and confirming that the transactions from Stripe are accurately pre-filled, I recommend reaching out to QuickBooks Online (QBO) support for further assistance in resolving the problem.

 

They can review your account activity related to accepting bulk transactions from Stripe and identify whether the error originates from QuickBooks or the third-party application. If there's an issue, they can provide you with the turnaround time for when it will be fixed and workarounds if available.

 

Here's how:

 

  1. Go to the (?) Help option beside the Gear icon.
  2. Choose the Search icon. Then, Contact Us.
  3. Enter a brief description of your issue and Continue.
  4. Select either Chat or Callback.

 

Let me know if you have additional questions by leaving a reply below. We're here to assist you promptly.

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