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New Member
October 6, 2026
Question

When I try to log into self employed phone app, it says plan not supported and won't let me log in

  • October 6, 2026
  • 1 reply
  • 0 views
Happens over and over and even when I try to reintall it. I can log into website but not into app.

1 reply

QuickBooks Team
October 6, 2026

I understand how important it is to access your account. Since reinstalling the app didn't work, please ensure your iPhone's operating system is up to date, then restart your device.

 

Note that as of March 24, 2024, the QuickBooks Self-Employed app is no longer available for new downloads. However, if you’re an existing user on the same mobile device, it should still work, but you will encounter occasional errors.

 

If the issue persists, sign in through a web browser on your phone or computer. This way, you can manage your business without interruptions.


Feel free to reach out if you have further concerns. We’re always here to help.