I see you've been having a bit of a discussion with Prachi here so far, and with a bit more detail about your setup, I'm sure we can help you get back on track. I'd like to offer some insight into how QuickBooks Online handles expenses as well as products and services you're selling to your customers.

I appreciate the screenshot you've included and I can see that you're working with the expense form. When you add a product or service item to that form in the Item details section, the program should show you the cost that you set up for the item rather than the price to the customer. If you mean to say that when you add the item to the form it's showing you the customer price, I recommend going back to your products and services to verify their setup. Here's an article that can help: Add product and service items to QuickBooks Online. Check out the Edit a product or service item section to see how it's done.

Next, I've got a couple articles for you about working with expenses.

I'll leave you with those to get started, but don't hesitate to reply to this thread if you've further questions about working with expenses and the product/service costing. I'm here to help!

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BlackwidowbeltingAuthor

Thing is I never have the same product and or size shape texture, so the only way to do it is by entering in the product service everytime for every invoice ??

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LauraAB

Level 8

I see what you're saying. It sounds then like you'd prefer to simply add the product to the expense each time rather than having it logged in the system since it changes. In other words, have something entered once on a form, but not saved for future use since it might not be used again. Is that right?

QuickBooks Online works based on items that are logged in the software, so yes, the program will want you to save an item when you add it to the form. If you'd like, what you can consider doing is setting up a product in your Products and Services section without any sales or cost values, which you'd then be able to manually change on your forms when you add them. Ultimately, it'll mean some manual work, but it should get the job done.

If you'd prefer, you can also check out third-party apps for inventory management that may be better suited to your needs. Through the Apps tab, you can use keywords to see the listings of what's available, descriptions of the apps, reviews from other users, and contact details for the app developers if you have further questions.

I also invite you to leave feedback about working with QuickBooks and the available features by following these steps: How do I submit feedback? This helps our product development team learn how users would like to interact with the program and which features would be helpful to them. To stay up-to-date with new features, check out this link: QuickBooks Online Feature & Product Updates

I hope that clarifies things. :)

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