I have an open request from August 2019. The case ID is xxxxxxxxx. Please could you look into this for me, since I am still being billed monthly for $22.40. Thanks.

Hello, 

Receiving unexpected charges on your credit card is definitely something we'd like to look into for you. I know how important it is for you to be in control of your monthly costs. I'll explain the best way to go about resolving this. 

While the Community is a great place to come and ask questions, share ideas, and collaborate with other QuickBooks users, any account-specific questions pertaining to billing or other private information will have to be addressed with our tech support team directly. These agents have the ability to look at your account in our system to find out where these charges are coming from, and they'll get this resolved for you. 

Here's how to contact us: Get in Touch.

I hope this helps point you in the right direction.

Have a nice day.