I replied to an email from Leo regarding my credit card information so i can resubscribe but i got an auto reply saying that they dont have a ticket for my issue. Help

Hello beerealproducts,

Thanks for reaching out! It sounds like you're having some trouble subscribing, so you've been in contact with support to get you back into your account. That's a great place to start troubleshooting to making sure you have access to your books. I'll help you from here.

Since the reply you tried to send bounced back, that typically means the case has been closed. Not to worry, another agent can pick up where Leo left off and work with you to get your subscription up and running.

Keep in mind to never share your credit card details via email. This is to keep your personal and financial information safe. The phone support team has better security for these sorts of situations. Choose from one of the following options to reach us again.

Phone: Click Contact Us to learn how to reach phone support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

We're here to help!