Is it any contract I should receive from your company in order to provide information regarding the promotion I was offered?

Hi there, 

I appreciate you reaching out about this. It's important you get an accurate answer regarding the promotion you were offered. 

To make sure we're on the same page, I'd like to learn more about the promotion you're referring to. Feel free to elaborate in the comments below. If the info includes some sensitive/personal info, feel free to contact our support team using this link here. One of our agents will be happy to provide the support you need.