Purchased an item in april on c/c but returned it so there is a credit now - how do i key that as the c/c has a negative balance?

Hi Wildcat composites.

Being sure to track your purchases and returns correctly is the key to good bookkeeping. I'd be happy to show you how simple QuickBooks Online makes entering returns.

Whenever you return a product you purchased you can make an entry one of two ways. If the return was done and the money was put back onto your card you can follow the steps in this article to enter the refund.

If you returned the item and instead got a credit to your account you can enter that was a credit memo by following these steps:

1. Select + New.
2. Select Supplier credit.
3. In the Supplier dropdown, select your supplier.
4. Depending on how you record purchases with this supplier, enter the Category details or Item details. Usually, this is the category, product, or service you’re getting a credit for.
5. Select Save and close.

You can also apply the credit toward any open or future bill. Here are the steps on how to use a credit.

1. Select + New.
2. Select Pay bills or Pay bill.
3. Select a bill for your supplier from the list. You'll see the available credit with this supplier in the Credit Applied field.
4. Complete the rest of the fields like you normally do.

If you have any questions let us know and we'd be happy to help!