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Learn how to record, adjust and delete VAT payments in the tax centre. The tax centre has everything you need to handle tax in QuickBooks. You can run reports for your VAT liabilities, record or edit VAT payments, and see your payment for different time periods. Here's how to manage tax payments and other tasks in the tax centre. Note: If you don't see the features mentioned below, you may be using the tax feature. Learn more about setting up and using tax. Review VAT reports Get a tax liability report Go to VAT and select View reports. Select Taxable sales summary. The report shows each VAT agency, the taxable amount of sales, and payments. This opens a transaction report that lists all your tax payments. You can adjust the date range or customise to further refine the report. Manage VAT payments Record a VAT payment Go to VAT and select the Payments tab. Select Record payment. Fill in the required fields (bank account you're making t

Learn how to file your VAT return and record your tax payment in QuickBooks Online. QuickBooks Online tracks your payment due dates in one place so you can avoid late returns and extra fees. Once it’s time to file, you can review what you owe first to make sure all the numbers look good. Then, you can use your up-to-date QuickBooks info to fill out your tax form. After filing, you can record your new tax payment in QuickBooks so your VAT payable stays up to date. If you still use the manual VAT, here’s how to file your VAT return and record tax payments. Step 1: Review what you owe If you haven’t already, make sure everything is correct before you file. Go to VAT. In the Returns tab, check which return is due this month, then select Prepare return. Select the Filing period, then update the End date. Review your tax. Make sure everything is correct. If you need to add an adjustment, select Adjust for the item in the list that you want to add as an adjustment. Fill up the adjus

Learn how to import multiple invoices to QuickBooks Online in one go. What you can and can’t import You can’t add discounts, credit notes, and negative amounts in general. You can import a maximum of 100 invoices at a time and 1,000 row limit per spreadsheet. You can import invoices with single or multiple line items. You can also import a large volume of customers and suppliers or products and services. Step 1: Prep your spreadsheet Before you import your invoices, make sure everything looks good in your spreadsheet. Fill in the required columns: Invoice number Customer Invoice date Due date Item amount Item tax codeNote: If your invoices have multiple line items, make sure each line entry has an invoice number, customer, invoice date, etc. just like in the sample spreadsheet. If you collect taxes, just add the tax rate in your invoices in the spreadsheet. When importing, you can map the tax codes you created into QuickBooks tax codes. You can map ea

Learn how you can automate your VAT calculation when you create an invoice or sales receipt. You can skip manually tracking the VAT based on where you sell, what you sell, and other transaction details. QuickBooks knows the tax rules, wherever you run your business. After you set up VAT, here's how to automatically track VAT when you make a sale. Track VAT automatically when you make a sale Follow the usual steps to create an invoice or sales receipt. Make sure the Location of sale is correct. If you ship ordered items, add the Shipping to, Ship via, Shipping date, Tracking no. info so QuickBooks knows where to charge your VAT. Check your taxable items in the VAT column.Note: If you haven't already, add tax categories to your products and services. This lets QuickBooks know what's taxable and what isn't. Select Save and send.

Learn how to add a VAT category to your products and services in QuickBooks Online. Instead of manually calculating VAT, let QuickBooks do the work for you. Add a VAT category to your products and services to accurately calculate how much to tax your customers. Here’s how. Step 1: Set up your VAT The rules on how to tax a product or service can change depending on what you sell and where you sell it. QuickBooks keeps track of those tax rules, so you don’t have to. Here’s how to set up your VAT so QuickBooks can determine the rules that apply to you. Step 2: Find out what products or services need a VAT category Important: If you’re still not sure which tax category to assign, ask your accountant for help. They have the best insights into what tax categories your items need. Step 3: Assign a VAT category to a product or service When you’re ready, here’s how to assign your items to different VAT categories. Go to Get paid & pay and select Products and services (Take me there).

Learn how QuickBooks Online automatically calculates VAT when you make a sale. Take the guesswork out of collecting VAT. If you charge VAT for your products or services, you don't have to worry about calculating each tax rate yourself. QuickBooks can do all that for you. Here's how it works. How QuickBooks calculates the correct tax rate on each sale QuickBooks automatically calculates the total tax rate for each sale based on the following: Your customer's tax-exempt status Where you sell and where you ship What you sell Based on your customer's tax status Not all customers need to pay VAT, like churches, schools, and other non-profit organisations. Here's how to find out if your customer doesn't need to pay VAT. Then, you can set up your customer as tax-exempt. Why does QuickBooks sometimes calculate VAT for my tax-exempt customer? Keep in mind that tax-exempt rules are not the same everywhere. In some places, not all types of products and services can be tax exempt.

Learn how to determine if your sale is exempt from tax in QuickBooks Online. Learn about tax-exempt items Generally, you're not required to collect VAT for the following items: Resold items: Retailers don't typically have to pay VAT on wholesale purchases. It's assumed that the end consumer will pay VAT on these items at the point of purchase. Raw materials: If you produce and sell goods that will be used as raw material for other goods, these items are typically considered VAT exempt. Transactions with nonprofit organisations: Sales made to nonprofit organisations are normally exempt from VAT. If you conduct business with tax-exempt organisations, you'll need to get a copy of the buyer's tax-exempt number or certificate. Note: Always check with your tax authority as to which goods and services are subject to VAT.

Learn how to use the VAT Liability report in QuickBooks Online to see how much sales tax you owe. Get a detailed look at the taxes you owe and why you owe them. Run the VAT Liability report to view your VAT info anytime. This helps you make sure everything is accurate before you file your return to your tax agency. Run the VAT Liability report The VAT Liability report is a summary of your taxable and non-taxable sales, plus the total sales tax you collected from customers. Here's how to run the report. Go to Business overview and select Reports (Take me there). In the Find report by name field, search for "VAT Liability Report". Then, select the report. Select the Report period ▼ dropdown. Select the correct date range depending on how often you file your tax. Select the VAT Agency ▼ dropdown. Then, select All or just one VAT agency. Select Run report. Look at the Tax Amount column. Here, you can view the total tax amounts you collected from your customers. The amounts would

Learn how to set up and use the VAT feature in QuickBooks Online. QuickBooks can automatically do the VAT calculations for you on your invoices and receipts for easy and accurate filings. Then, it lets you know when your tax payment is due, so you can file on time and avoid extra fees. Here's how to set it all up and get started. Step 1: Learn how QuickBooks calculates VAT QuickBooks automatically calculates the total VAT rate for each sale based on the following: Your customer's VAT exempt status. Where you sell and where you ship. Your service or product's VAT category. Learn more on how QuickBooks makes each VAT calculation accurate. Step 2: Tell QuickBooks where you collect VAT QuickBooks Online keeps track of your state's tax laws to accurately calculate VAT and returns. If you charge VAT outside of your state, you can also add other tax agencies you pay. If you just signed up to QuickBooks, set up where you charge VAT for the first time. To

Learn how to update payment and firm info. You can edit subscription billing info and details about your firm right from QuickBooks Online Accountant. Here's how. Update subscription and payment info To update credit card and subscription billing info: Go to Settings ⚙ and select Subscriptions and billing. Select the Billing details tab. Select Edit billing information and update your payment info. This will launch the Wallet list, from this view you can: Edit the payment method used for QuickBooks Online billing (expiration date, billing address, account holder name) Add a new payment to be used for QuickBooks Online billing Switch QuickBooks Online billing to previously stored payment method After saving your change, the payment method will be displayed on the Billing details tab. Tip: You can also access your billing and subscription information from your Intuit Account Manager. Update firm info To update your firm's contact info and preferences: Go to

Learn how to upload your receipts and bills to QuickBooks Online. Save time tracking and recording your receipts and bills from suppliers. You can upload them to QuickBooks Online from your computer or mobile device, or even from your email account. After you upload your receipt or bill, QuickBooks extracts info from it and creates a transaction for you to review. Then, you can edit the receipt or bill, add it to an account, or match it to an existing transaction in the Receipts tab. Step 1: Upload receipts and bills to QuickBooks There are a several ways to add receipts or bills. Follow whichever you prefer. Note: We don’t recommend uploading receipts or bills with sensitive or personal info, like credit card numbers and government identifiers. QuickBooks supports PDF,  JPEG, JPG, GIF, and PNG images. If you have a newer iPhone or iPad, your images might be in the HEIC format. You can convert HEIC images to a compatible format. Discover our 5 tips to correctly scan you

The UK has left the EU and is currently in the transition period that will end on 31 December 2020. When the new UK-EU relationship starts on 1 January 2021, regulatory changes will impact how QuickBooks integrates with financial institutions. There may be a temporary disruption to your banking connections with UK and EU banks, resulting in bank transactions not automatically appearing in QuickBooks. We are working hard to avoid disconnection where possible, and restore connections as soon as possible. Which bank connections will be affected? Whether your bank connections will be impacted depends on the location of your business and the location of your bank. The frameworks used by some financial institutions to provide bank feeds were implemented under EU regulations, and some financial institutions will need to move to a different framework to provide the bank feeds after 1 January 2021. If you are based in the EU, and have connected a bank based in the EU or UK to QuickBooks, you sh

Learn about Your Books feature in QuickBooks Online Accountant. Besides tools to do your client’s bookkeeping, you also get everything you need to do your firm's accounting. In QuickBooks Online Accountant, you get all the features of QuickBooks Online Plusat no extra cost. Do your firm's bookkeeping The Your Books section is where you manage your firm’s books, rather than your client’s. Just sign in to QuickBooks Online Accountant and select a menu in the Your Books section. Tip: Your client list info automatically comes over whenever you do your own books or send invoices.

Need to resubscribe?  No problem!  We'd love to have you back. You should be prompted to resubscribe as soon as you sign into the QuickBooks Online company. If not, follow the steps below: Log in to your QuickBooks Online company. Select Settings ⚙ at the top. Under Your Company, choose Account and Settings. Select Billing & Subscription, then Subscribe, and enter the updated company profile. Select Save. Select Payment Information type (Credit/Debit card or Net Banking) and enter your bank information. Select Resubscribe. FAQs Will I be back-billed for the time the account was inactive? No. It is QuickBooks Online's policy not to back-bill. Will my data still be available?  We preserve your company data for 365 days after the cancellation date. If you resubscribe within that time, your data will still be available. Will I be charged immediately?  Billing for all QuickBooks Online accounts happens overnight, so the charge does not oc

Learn what to do if your client wants to become the primary admin for their company file. When a client invites you to be their accountant, or you start a company file for them, you can also become their primary admin. This lets you handle admin tasks like permissions and data management for them. If your client wants to become the primary admin for their company file, you can transfer the role. Here's how to transfer primary admin access back to them. Or, learn more about user roles in QuickBooks Online. Note: To transfer the primary admin role to your client, you must also be their lead accountant. Transfer the primary admin role to your client Sign in to QuickBooks Online Accountant as the primary admin for your client's company. Select the Go To QuickBooks link. Select and open your client's QuickBooks Online company. Tip: You can also go to the Clients menu, find your client, and select the QuickBooks icon next to their name. When you're in your client's QuickBooks Online co

At the end of a reconciliation, you may see a small amount leftover. This is known as a discrepancy. After reviewing everything for accuracy, you'll know if this discrepancy is a valid error. When there's only a small amount leftover, QuickBooks lets you create an adjusting entry. This forces your accounts to balance so you can finish your reconciliation. Consider this as an option when you can't find the source of the discrepancy and there's only a small difference. Important: Adjusting entries are powerful. You must be absolutely sure the amount is small and an error. Adjusting entries should be a last resort. Making them for large discrepancies causes accounting issues. We recommend reaching out to your accountant if you're unsure. Enter an adjusting entry Go to Bookkeeping and select Reconcile (Take me there). Reconcile your account. After you've reviewed everything for errors, click Start reconciling. Select Finish now from the dro

Get help when the recurring template doesn’t show the default message in QuickBooks Online. If you edited a template message directly, then that template will not accept changes that comes from account and settings (or company settings) anymore. To make sure that your message is consistent on all sales forms, you can make changes through preferences only. Here's how. Edit the default message Go to Settings ⚙, then select Account and Settings(or Company Settings). From the left menu, select Sales. In the Messages section, select Edit ✎. Enter your message in the email message box, then Save.

Learn how to add a supplier with a foreign currency in QuickBooks Online Essentials and Plus. Does a supplier use a currency that's different from yours? If you’ve turned on multicurrency, you can add the supplier to QuickBooks and choose their currency in their profile. This lets you record transactions in the currency you pay them with. Add a supplier with a foreign currency Here’s how to add a supplier with their currency: Go to Get paid & pay and select Suppliers (Take me there). Select New supplier. Enter the supplier's name and other information. From the I pay this supplier with ▼ dropdown menu, select the currency you use to pay this supplier. Select Save when you’re done. If you want to change the currency for an existing supplier Once you add a supplier and record transactions with them, you can't change the currency in their profile. However, if you want to record new transactions with the supplier in their currency, here’s what you can do: Make the exist

Learn how to email your expense receipts and bills to get them into QuickBooks Online. If you have a receipt, you can email it to QuickBooks. We’ll extract info from it and create a transaction for you to review. Then you can edit the receipt, add it to an account, or match it to an existing transaction in the Receipts (Take me there) tab. You’ll also have the receipt on file for tax time. Note: There are two types of user views in QuickBooks Online. Make sure you’re on Business view so you can follow these steps. Step 1: Customise an email address to forward to Create a custom email address so you can forward images of your receipts and bills, even when you're on the go. To create the custom email address: Go to Bookkeeping, select Transactions, then select Receipts (Take me there). Select Forward from email. In the Enter a custom email field, create a customised email address. It will have @qbodocs.com at the end.Note: If you want to update the email address later,

Learn more about stock quantity in QuickBooks Online Sometimes you might discover that you have either more or fewer of an item than QuickBooks shows. If you track stock in QuickBooks Online Plus , you can manually adjust an item's quantity without recording a purchase or sale, to match what you actually have in stock. Enter an stock quantity adjustment Select + New. SelectStock Qty Adjustment. Enter the Adjustment Date. In the Stock adjustment account drop-down, select the appropriate account. Select the products in the Product field. Note: The description and current quantity on hand auto-populate. For each item, enter either a new quantity or a change in quantity. In the Memo field, enter the details about the adjustment. When you're done, select Save and close. Note: When you save the stock adjustment, QuickBooks Online automatically records appropriate adjustments to your stock Asset and Cost of Goods Sold (under stock Shrinkage) accounts. Edit o

Learn what a cheque writer return is and what to do if you see one. A cheque writer return happens when your customer’s payment has been returned by their bank. You might see a cheque writer return if: Your customer doesn’t have enough funds in the bank. There was a mistake in the bank info when the payment went through. Your customer requested a stop payment on the cheque before it processed. What to do about a cheque writer return Let your customer know the payment wasn’t processed and see if they entered the correct account info. If everything’s correct, you can resend the invoice or ask for another payment method. To resend the invoice: Go to Bookkeeping, select Transactions, then select All Sales (Take me there) and find the invoice to resend. You can add a message on the invoice to let the customer know the payment didn’t go through the first time. Select Save and send. The payment was already deposited, what happens now? We may debit your bank account within 1-2 b

Pro-Rated Billing Charges Pro-Rated amounts are charged when you add a new client to your Wholesale Discount on a different date to your normal billing date. For example, if your billing date is the 8th of every month and you add a new file after this date you will then be charged a pro-rated amount on the 8th of the next month. When you are billed you are billed for the month forward and thus why you get charged the pro-rated amount plus the month forward amount. The Pro-Rated charges will vary depending on the subscription you sign up to. The way Pro-Rated amounts are calculated is as follows: $ Amount of your subscription divided by how many days in that particular month times how many days this file has been active before your next bill date. For Example: If you add on a Plus subscription at $19.50 a month on the 21st of the December (31 days in the month) you will be charged: $19.50 divided by 31 days = 63 cents 63 cents times 18 (days it has been active) = $11.35 (Pro-Rated) $11

Learn how to close your books and prevent changes to past transactions. When you're ready, close your books to prevent unwanted changes before filing your taxes. This locks your books so no one can edit your accounting data before the closing date. This is an important step when you review the previous financial data. Closing your books ensures everything stays the way you want it to. It also prevents any accidental changes that could affect your financial reports. Step 1: Review your accounts Sign in to QuickBooks Online as a primary or company admin. Review your accounts and make sure everything looks good. Enter any outstanding invoices, expenses, and payments. Reconcile your accounts up to your closing date. Review your stock quantities. Step 2: Close your books Go to Settings ⚙ and then select Accounts and settings. Select the Advanced tab. Select Edit ✎ in the Accounting section. Select the Close the books checkbox. Enter a closing date. Give yourself

Learn how to get more details about Intuit charges to your credit card or bank account. Don’t recognise an Intuit or QuickBooks charge on your credit card or bank statement? Here's how to check where it’s coming from and why. Note: If you use online banking with QuickBooks, your bank charges you a service fee for allowing the connection. This is not an Intuit charge. Option 1: Look up a charge here You can fill out the form below to look up a charge for your QuickBooks Online Product. Note: This form shows charges that occurred on or after May 27, 2020. For charges before that date, use option 2. Option 2: Look up a QuickBooks Online charge in your billing history If you are subscribed to QuickBooks Online Plus, Essentials or Simple Start, follow the steps below:  Sign in to your account. Go to Settings ⚙️, then select Account and settings. Go to the Billing & Subscription tab. You’ll see all your active subscriptions. Still don't know what the charge is for? Get in touc

Learn how to get the latest transactions from your bank and credit card accounts. When you connect a bank account to online banking, QuickBooks Online automatically downloads transactions every night. If you don't want to wait for the scheduled download, you can refresh the connection to get the latest available transactions. Download the latest bank and credit card transactions Go to Bookkeeping, select Transactions, then select Bank transactions (Take me there). Select Update. If asked, enter your Multi-Factor Authentication (MFA). Then select Continue update. You can keep working in QuickBooks while the accounts update. It can take a few minutes. Learn when QuickBooks downloads transactions for all other bank and credit card accounts QuickBooks Online automatically downloads new transactions each night. Manually download transactions for banks that are not connected to QuickBooks For transactions from banks that are not connected to QuickBooks, fo