Manage Customers and income

Hello, I am facing several problems with Qb Online Advance 1) In product/service section items show negative, but when i go to stockworksheet report or make invoice it shows actual quantity 2) I opened classes and subclasse, they are not appearing in logical order. For example, A A1 A2 B B1 B2 it should show me this order but it shows me all under letter A Also, when I changed class name, the new class name not showing in invoices. it shows old class name Qb online works and loads very slowly.

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The only agencies available are pre-set US agencies and I need to define the agency for GST/HST.

We're new to the multi-currency setup. We've tried Journal Entries and Transfers, and neither option seems to work. We could use some help.

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all my accounts linked but 3 won't link to quickbooks? they were linked before but not updating since 18/6

All of sudden, the system is generating duplicate sales transactions treating Sales Receipts and Pledges/Invoices as a separate and independent #. example: if the last sales receipt is x218 and the last pledge is x216, QB will only let us generate a pledge as x217, even though there is a sales receipt already as x217. And then we end up with multiple payments for different items on the same sales transaction. We are Live Experts subscribers, but they are unreachable for call back yesterday and today. Have others had the same problem. This just started. And on Sunday, the option to change the # on Sales Receipt was gone, but Monday it is back. So that is work around for Sales Receipts, but we can't do that for Pledges. Any solution? Also, we have several duplicate sales transactions now. how do we untangle that and not screw up inventory and credit card transactions/deposits accounting?

I'm unable to enter Tax Identification Number, which QB requires now. It says invalid. I have government issued certificate to prove it is accurate. (Tanzania)

I can autoscan the receipt and it uploads but when you press 'Got it' the receipt disappears entirely. In is not in the Review box. Any suggestions why?

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Phone app on all phones are up to date. After scanning the receipts it says upload complete but it's not on the phone apps any of them to review or on the computer to see if it went over on the computer for online and it's not there either from the receipts I scanned on any of the phones.

This worked before but doesn't work last couple of days.

I created custom field for Contract Start Date and Contract Expiry Date, but instead of date format qucik book give me tex format , i need date dd-mm-yyyy format

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I also tried uploading from the web but that didn't work either

Anyone able to help with this please? Have cleared cache for app already

I have taken a photo of the receipt in the app, once I take the photo it usually says extracting info then leaves the receipt in the for review section for me to manually review the receipt and then create an expense from that receipt once I have reviewed and saved it. The problem now is that when I take the photo of the receipt it says extracting info but when I click done it disappears and there's no trace of it in the 'for review' section or in the 'reviewed' section, nothing in my expenses section either.

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QuickBooks used to give suggested matches it seems to have disappeared.

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DUE DATE on emailed Invoices says 25 August 2007, how can I correct it?