Other Questions

I've tried everything including deleting the connection and trying to re-establish it but get the same error message as above. Anyone else having problems with CAF Bank?

Intuit has taken money via PayPal payment from my customer but has not added it to my bank. It took the money on 15/04/2022. Who do I complain to? how can I complain?

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When I edit the invoice number from quick books suggestion I am unable to save a draft or preview it. This has been happening for weeks. when I try to save draft I get this error message   ERROR returned by service callcreatelnvoice(_:completion:)status=BadRequest; statusCode=400when I try to preview I get a never ending spinning wheel of death. Very frustrating. 

My widgets are driving me nuts.I want them to show me data on quarters for the financial year, NOT the calendar year.I'm in Australia - the first quarter of the financial year is Jul - Sep. I ask to see data for "this quarter" and it calls this quarter Q3. It should be Q1. Frustratingly, every so often in the drop down menu I get the options to choose "this fiscal quarter" or "last fiscal quarter", but most of the time those options are not there. How can I set these widgets to always show me fiscal year options?

Taking over an existing company which has stuff on QuickBooks already

I have seen the Connector suggested to get the SS details into QBO but I cannot see if this will account for the fees charged by Stripe for each transaction and how I can then match up transactions with the Stripe payout.

Why, when viewing Tax summary page and clicking on the 'other business expenses' figures,   the report shows the same list of records, regardless of whether you choose the 'allowed' or the 'disallowed' expenses. Surely if there is a figure quoted on the 'disallowed' list, that clicking on that total should then show only the items that are disallowed, which should calculate to the total shown on the summary page??  Feel this is a bug or if not then a relatively useless feature for analysis purposes!

How do I reset as been like this for 17 days

Yes please

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I have a client that wants to pay their invoice by credit card. Ideally I don't want to use PayPal, is there another way to do this?

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This happens intermittently and I think there is a glitch in the software

I have just signed up to QuickBooks for my catering business and in the process of customising invoices, sales receipts etc. Today I created my first invoice and applied two payments manually as the customer paid me by bank transfer. I have sent them the invoice (which shows as paid so that is fine) but also wanted to send them the receipt for the payments they made. I cannot see a way of customising that receipt to add in my logo, colours etc. My invoice and sales receipt have all been customised with my logo, I have altered the colours of the column headers etc and would like the payment receipt to match. Is this possible yet? I have checked the community and can see loads of people asking for the same thing but nothing recently, hence why I am asking again. I have also already submitted my request using the feedback option in QuickBooks.

The reports provided don't see to go back more than the current year even when I choose earlier periods.

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My QB was in an insane state, balances out by over 800K, deleted invoices, missing transactions for years, Two completely empty VAT100 reports, a random open VAT return, VAT and corporation tax payments deleted, accounts deleted. Unable to match £20k worth of VAT payments to old returns that were not submitted MTD.How stupid of me that I attempted to bring it into order and have my QBO and bank balances match. I now have a completely erroneous 100 page exception report so it is well beyond ability to edit them out individually (not that I know how). I've downloaded it into spreadsheets and with many dates and descriptions missing, I can organise a lot of it, but not all. Most alarmingly, it has brought in a tonne of old (eg 2015/16) invoices that either don't exist, or it has duplicated them with different and incorrect VAT amounts .... sending my VAT due balance to extremes. VAT is due in less than 2 weeks, end of year is 31st August. Had Quickbooks since mid 2014 and I do NOT wa

I want to add a pdf or photo of my receipts for parking or congestion onto a serial on my invoice.i.e. Monday - on site + parking (photo) + congestion (pdf)There's not an attachment sign so not sure how to go about it.

I want to understand more about QBO Backups that is a new feature in QBOA/Advanced. Who can perform the company's backup or who has the rights - ordinary user, or higher level user or Admin..? Also I have seen in the article on Backups that there is data that can and can't be backed up. During a restore of older backup I would like to know (a) what data gets restored, (b) what data gets deleted and or (c) what data is left untouched?  Does restore overwrite the entire database such that data such as recurring transactions would have to be recreated again..? What happens for instance if a backup is done (let's call it backup Z) and then a new customer is created and then a recurring transaction that involves that customer is created e.g. recurring invoice. Then one restores the backup Z to the live database. In such a case what would be the implication on the recurring transaction which had the newly created customer e.g. the recurring invoice? Can one crea

Is anyone having problems with the CrowdStrike issues?

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