Other Questions

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Trying to reset the admin password of our old Pro 2010 version. Used the automated password reset tool (received the token from quickbooks OK), but it states it can not reset the password.  Are there any other options on how to reset the Admin password?

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Last year I was employed and was paying PAYE tax. I was then made redundant and started as self employed. Do i need to take in to account my PAYE earning when working out my Tax return?

Hi, The latest batch of reminder emails that I've just sent no longer seem to be able to swap out the [Invoice No.] tag for the actual invoice number. This means that the customer sees something like: I just wanted to send you a quick reminder regarding invoice [Invoice No.] which is now due. Rather than: I just wanted to send you a quick reminder regarding invoice 123456 which is now due. This seems to only affect reminder emails as normal invoice sends seem to show the correct invoice number.

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Hello,I was about to submit my accounts to my accountant for end of year submission and Quickbooks has stopped working - an error message says it has been disabled. It couldn't have happened at a worse time! My last license number was given to me by Intuit on 16/11/2016 and exactly four years later to the day, without any warning, my software is disabled, leaving me very, very stressed.  A flag comes up in the program to say phone Intuit for the new code. I have been in contact with Intuit and while they have been friendly and helpful, apparently they cannot generate a new validation code to get my software running again. (It's an old version, QB Pro 2006, but I have it working on an old PC running windows XP and not connected to the internet and it suits me fine). While I do of course understand that it's a sunset version and not supported, I am unhappy that the program is disabled without warning and that a new code is not forthcoming, leaving me well and truly stuck.&

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I didn't know about the other app at the time, I realised straight after I signed up. I've signed up for the pro version of the self employed quick books instead.

hi can anyone help me with this?

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Hi,  I am currently trialing QBO Plus for my construction business. I am hitting a road block trying to utilize inventory for the way our company purchases materials. The background to my issue: I want to make use of inventory to track surplus materials generated from a project. We purchase materials throughout a project specifically for that project as opposed to purchasing materials as stock / inventory and drawing down from it (this would be too time consuming for us to track). At the end of every project there are always materials left over due to minimum order quantities. I want to be able add these materials to inventory so they show on our accounts as stock assets until we have a use for them on another project. At which point we will drawdown from the inventory as normal. I want the transfer of materials from a project to inventory to reduce project COGS.The issue is every way I have tried (refund, credit note, zero sales receipts etc.) seems

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Hi,This is very urgent. I have now had an issue with invoicing for over a week. None of my customers can open the invoices. I have been in contact with Intuit on FaceBook and they have confirmed it is a problem in Self Employed. Could we have some updates on when it will be solved. I cannot use Quickbooks if the invoicing doesn't work. Regards, Ewa Highland Behaviour and Training

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