Other Questions

I am working on a Cash Basis Online and I want to write off some amounts on both customer and supplier accounts.How do I do this correctly, without creating VAT inconsistencies?

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Just submitted my second VAT return on QB Desktop using MTD.  However, I didn't check the option to raise a bill for payment...  VAT Control account thinks VAT has been paid.  I can see the VAT journal in Accounts Payable which of couse is not yet marked as PAID.  How do I (effectively) enter a bill and pay it from the current account?  Or is there another way to achieve the same end? Thank you.

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I want to change my direct debit info

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Hi there - I was wondering if there was a way to stop the app asking me if I want to set up mileage tracking every couple of days? It is becoming annoying to the point that I may stop using the app altogether.  I don't do any mileage for work, and I don't want the app tracking my movements, although I am sure you would love the data!   I can tell it I am not interested, but a couple of days later when I open the app it asks me again.   Thanks

Hi I have the online version of self-employed QB. Recently when I send an invoice to a customer they are not able to see all the information. ie the link to payment details won't open. at first it wasn't working if they were trying to open it on a mobile phone but now in had a customer who can't open the link at all. They are familiar with QB, tried to open it on a Mac but it won't open...can you help :0)

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Hi,I am trying to generate OAuth2 access token JSON using MigrationAPI,For some Data, I am getting an error like Code: ApplicationAuthenticationFailed response from the migration API,If I am using the same format for other data it was giving a proper response.Can anyone please let me know why this was happening.Thanks in Advance,Ajith.sZoho Deluge

Hi I've just signed up for Online Self Employed with a view to using it for my home finances. The problem is that I think I've ended up on the US site instead of the UK one.  When I search banks it has some but with others it's taking me to the US version. Also, can I merge 2 accounts?  For some reason QB thinks I've already signed up with my email address and when I tried to reset the password to that account it took me via an old email address that I stopped using years ago.  In order to get around this I set up another email address just to use for QB but it's now all got too confusing.  Is there a way I can link the accounts together so I can just use my main email address? Can anyone help please?  

I currently send clients an invoice and steer them towards payment via BACS to reduce fees. We ask for a 50% deposit and then balance a little while later. All of these payments then need to be reconciled within Quickbooks, which is time-consuming and a pain. Is it possible to somehow direct clients to pay via Stripe and for that payment to be matched up against a particular invoice?

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I have multiple templates setup for e-mail but I don't know how to change the actual template when I go to send out the e-mail for different customers. For instance, I have one template for invoices that are installations and another template for invoices that are services. I also have a template setup for overdue invoices but I don't know how to go about sending the e-mail with a different template for each one. I have Quickbooks Desktop.

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I am planning to close my business and want to run the final payroll for a different period than that set up in my payroll schedule, ie up to the last day on the close of the business. Can you 

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I am new to Quickbooks Online, I am a sole trader and VAT registered.  I am really confused by the various threads about how to record drawings.  I have set up an owners draw as an equity account.  Can someone give me the step by step process for entering the transaction?  I've seen some suggestions it should be a journal entry, another a transfer, another an expense and finally a purchase transaction.  Which is it? Thanks so much

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