Other Questions

Hi, We have been having issues filing our VATS to HMRC through MTDs. Whenever we try to make the submission, it gets rejected.We have 2 separate HMRC accounts; one for submitting payroll/payroll taxes, and another for VATs. Quickbooks allowed us to add our 2 HMRC accounts, but submissions fail, so we would like to know if anything can be done to resolve this (as to whether we can continue to operate using 2 HMRC accounts), or if we will need to reach out to HMRC directly to unify our accounts in order to file through MTD and submit payrolls. We are operating of Quickbooks Online. Thank you  

Hi deleted bank and reconnected. My account is now only showing 4 months worth of band transactions. Can I get back past 2 years.

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I'm changing over from Quickbooks Pro to Online, and tying myself in knots trying to work some things out. My latest problem is with estimates/invoices. When I create an estimate, I enter all rates inclusive of tax, as per the norm in our industry. The estimate looks tidy and comprehensible, with the total tax amount calculated below the subtotal.  When I save the estimate as a PDF however, Quickbooks changes the formatting and shows all rates as exclusive of tax, some of them to five decimal places. This looks untidy and unprofessional, and is confusing for customers. How do I stop Quickbooks from doing this? Image attached to demonstrate the problem.I would really appreciate help on this, thank you.

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Hi,New to QB and struggling with an issue in setting up our invoice template.  We are not VAT registered and the account in QB is set up as No VAT.  However, when trying to set up an invoice template  it shows a VAT column, titles it as a VAT Invoice and has a line for the VAT number showing with XXXXXXXX.  Seems a simple thing, perhaps I'm just dense and missing something obvious, but am quietly going round the bend trying to resolve this.could anyone help and save my sanity please?Doug

When suppliers take monthly payments by fixed direct debits, sometimes these payments will overpay the bills.  There does not appear to be a facility in Quickbooks to overpay suppliers bills. I have tried two ways to resolve this, but neither of them have worked.  Firstly, when the payments come through from my banking feed, I treated them as expenditures against the supplier account.  This allowed the bank account to be reconciled correctly, and the expenditures show on the supplier account, but they are not applied to the bills and the open balance of the bills remains and appears still unpaid. The second way, suggested by the QB support technician, was to apply the matched part of the payment to the bill, and treat the overpayment as a supplier credit.  So for example, if the monthly payment is £200 and the bill is £150, I would apply £150 of the payment to the bill, and leave the £50 as a supplier credit which I could apply to the next bill.  The

This happens immediately, so there is no question of undue delay.

I have just noticed that at least two transactions are the same. Also found that some of the dates are not in numerical order!

I can create a custom Profit & Loss report which outputs a different 'Net Income' figure to the default report.Is there a way to customise a Balance Sheet so that it uses the 'Profit for the year' figure from that custom PL instead of the default one?Thanks.

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I have two accounts and I only want one .

HelloI spoke to Megan on Friday 12th April (Case ref [removed]), who said she was unable to help me as many clients had been having the same problem, that another team were on the case and that someone would email me back as soon as the problem had been solved. I then received the following email this evening, from Megan:On Tuesday, 16 April 2019, 18:20:23 BST, [email address removed] <[email address removed]> wrote: Hello Maggy,The investigation we had open for you is now closed so you should receive no further issues, If you need any more assistance i have recorded the contact links beforeFor general information you can find knowledge on out community page at https://community.intuit.com/products/quickbooks-help-en-uk. If you can't find your answer here or wish for faster support simply give us another call on our dedicated Helpline ([removed]) Open 8am-8pm Monday to Friday.Kind regards,Megan | QuickBooks Online Care Team Intuit | Powering Prosperity Around The W

The company I work for have not used Quickbooks to calculate and submit VAT to date.  We want to change to the new version and MTD but when I run a VAT report the software calculates the VAT payable for the past 10 years.  Do I just run a dummy VAT report to the end of the last VAT period and ignore the figures so that we can start from the beginning of this current VAT period?

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I have been using QuickBooks from 2017, I have been using the mileage since then, and from August 2018 I have had nothing but problems recording my mileage, I've sent messages emails and been given the same instructions to deal with the issue and I'm still not happy with the service I'm getting about recording the mileage on the app on my tablet, I have it open all the time, as I have done, and today I've been to 4 of my clients and the milage hasn't recorded one place again. Something has to be don't about this as I'm really annoyed I'm having to spend further time to manually record every stop, when I'm paying for a service that should be doing this for me.Please can some thing be done as I've been waiting since August 2018 for this to be righted. Many thanks and I hope to have this resolved soon. Kevin 

Using Quickbooks Online

I am using QBSE and have had my Quickbooks account linked to my Barclays Bank account for some time. For the past couple of days I have been getting a connection error code 101 with advice to try again in a couple of hours but it has not resolved. I have tried connecting using several different browsers (Safari, Google Chrome and Firefox) but receive the same error code with all three. Any advice on how to resolve this please?

How do I record an  exceptional VAT amount, which is not within the standard %, but rather a nominal amount:   for example I have a VAT import from FedEx as follows:  admin. Fee is £12, Duty £33.18 and the VAT amount is £275.91I am unable to enter the VAT amount manually, can you please instruct me how to do it?K.R, Love Hate

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If I want to enter a batch of bills/expenses from the same supplier, am I right thinking they have to be from the same date? I see you can only enter one date when you list a batch.  Most of mine are on different dates, although with some suppliers I do get 20-30 bills per month so to enter each one individually is much more time consuming that just listing as one batch. If you can only do a batch from the same date, is it a problem (from an accounts point of view) if I put them all under one date (e.g 1st of the month for that entire month of bills/expenses)?

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