Other Questions

A team member can not clock in on the mobile app. They get the message "Error: Your timesheets have been submitted up to Dec 12, 2024. You may not change or create any timesheets before this date." Note our pay week ends on Dec 12. When I enter their time manually, the time is highlighted yellow. I have scanned time entries ahead of today and can't see any entered for this member. We do not have payroll set up. Note this team member did get a new mobile phone number and forgot his password. He had to be re-invited via a new email address that he had to set up on the advice of support. If anyone can please point me in the right direction it would be greatly appreciated.

it worked when I batched the super last fortnight

I want my money back and you can close my account! Your software is rubbish.

Hi All,I am using Quickbooks Online and captured receipts for my expenses.Some of these purchases/expenses I paid with my own funds. Not my business account.My questions are..1) In the Uploaded receipt screen what do I enter in the following fields Bank/Credit account & Account/Category2) How do I attribute and record this receipt as an expense to Owner's Equity (Owners expense)Also. Thanks for all contributions in the Community discussions that have helped me solve other issues in the past

Background: My client invoiced a customer who accidentally paid twice. Original amount was supposed to be only $200.00. The original payment went smoothly, I tied it to the invoice and it was a done deal. I saw the extra payment in the bank feed and tied it to the customer, but not the invoice as it wouldn't let me. I also saw the chargeback that was paid out already and tied it to the customer but set it to sales so it would cancel out.I found an article about how to record the refund, and I did so. It looks correct, but the customer profile still indicates a $200 credit even though I would have imagined it would cancel out and show zero. The overpayment still shows as an unapplied payment. Can someone tell me what I'm missing here? Thanks!

All my customers keep getting this error message when trying to pay by credit card. Is anyone else experiencing this at the moment? 

The dates are not showing in Google Calendar imports

My business is based in Australia. When I had the business trip in China, I have made some personal payments in CNY dollars (cash) to pay for the business, what 'payment account' should I create to record this manual expense? Thank you.

I am the owner, not the property manager so I receive statemants and remittance from the property manager but need to record income & expenses from rental property.

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it stuffing up everything, accounts have been reconciled so how do i know which duplicates to delete, honestly I'm just done and want to start again

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I need to export my journal entries for the last financial year to reconcile them with my bank statements and ensure I have recorded everything.   When I search transactions the Total Amount column is $0 but I need the amount on the line items.

Hi Team,  Just had a look at "Take a tour" video for custom workflow setup for PO Multi Condition Approval. In the short clip, it shows that we can add multiple people as approver.  But, when I set up the custom workflow, it does not allow or have any option to add another approver. Am I missing something or is it not available in Australian version.  We do have few people from different department which can approve the PO of up to $1000.  Any help would be highly appreciated. Thanks in advance.  

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Entity incorrectly set up as Customer when should be Supplier

When trying to access 'Payroll' from my Quickbooks Online toolbar, I am getting the following error: quickbooks.yourpayroll.com.au's server IP address could not be found. I have never had this error before and have no idea how to resolve it.I have also restarted my computer, the Quickbooks Program and also tried to access from a separate computer and still get the same thing.  Any help would be greatly appreciated. 

When placing an order with a supplier it is very NORMAL to have a quantity column (how many do you want).   Except in QBO.  And the P/O's are NOT customisable.  Suppliers miss when you write "Please supply two" os similar.   What is the issue with no quantity column ???

my point of sale figures came in as one total, but at end of day. each customer transaction i receive come in as a separate amount. how do i merge customer transaction into QuickBooks so i don't double up in figures.

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Was working fine in September

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Is there a setting to change invoices to be attached in self-employed like there is in QBO?

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