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August 11, 2025
Question

All the sales tax settings in QBO disappeared for no reason

  • August 11, 2025
  • 1 reply
  • 1 view

On August 11, 2025, all the sales tax settings in QBO disappeared for no reason. The same issue occurred with all three companies I manage. I am certain that I did not remove the QBO sales tax settings, but I don’t know why the sales tax interface has reverted to its pre-setup state and all previous data is gone. Please check the backend to see if there is a system problem.

1 reply

Level 1
August 11, 2025

Hi there, @JANECCC1.

 

We’re aware of the situation, and our engineers are working diligently to resolve it as soon as possible. You can also check the Status Board for real-time updates.

 

We appreciate your patience as we're working to fix this.