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April 16, 2023
Question

Can one restore a cancelled account?

  • April 16, 2023
  • 1 reply
  • 0 views
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1 reply

QuickBooks Team
April 17, 2023

Hi rarab,

 

Welcome to Community!  One of the many valuable features of QuickBooks Online, is having the ability to reactivate your account, so you can pick up where you left off.  We understand that many reasons may bring us to a point where we need to take a break from business, which is why our customers have one full year to resubscribe.  I'd be happy to help!

 

Here's how to reactivate your QuickBooks Online account;

 

1. Log into your QuickBooks Online account

2. Open your Settings ⚙ and select Account and settings

3. Click on the Billing an subscription tab

4. Select Reactivate or Resubscribe

5. Follow the on screen prompts to complete the process

 

Should you require additional assistance, please don't hesitate to contact us.  It would be our pleasure to help you get back to business as soon as possible!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

Feel free to reach out again, should any other questions come to mind.  We'd be glad to assist!