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September 24, 2025
Question

Can you revert back to how QB was before the update? It has changed the layout completely, making it very difficult to navigate

  • September 24, 2025
  • 1 reply
  • 1 view
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1 reply

QuickBooks Team
September 24, 2025

While the update was intended to simplify common tasks, such as creating invoices, we recognize that these kinds of changes can be challenging and require time to learn, @info-customclean.

 

For now, yes, you can temporarily revert to the old QuickBooks layout. Here's how:

 

  1. Head to the Gear icon in the upper-right corner of your screen.
  2. Click the Switch option.

 

Please let us know if you require any further assistance.

September 24, 2025

Thankyou so much for getting back to me. 

I tried this however it’s not even showing a switch option. Maybe mobile app doesn’t allow you to? 

QuickBooks Team
September 24, 2025

The interface of the QuickBooks Online (QBO) mobile app remains the same, info.

Please know that only the browser version has received an updated and improved user experience. 
 

If there are any changes in your layout, could you please specify them?  Sharing a screenshot would allow me to provide accurate information and an appropriate solution.


Let us know in the comments below if you have follow-up questions.