It's important you're able to enter vendor transactions and I'll be happy to help. QuickBooks Self-Employed provides the flexibility you need to elevate your business. I'll be happy to steer you in the right direction so can enter vendor credits with peace of mind.
I recommend accessing your account using a private/incognito window and let me know if you're still having the drop-down issue. I appreciate you taking the time to clear cache and cookies on your end. If you're still not able to enter your vendor credits, I highly recommend contacting our support team so they can investigate this and get you back on track in a timely manner. To contact our support team, click on this link here.
You're more than welcome to reach back to me in the comments below if you need further assistance. Otherwise, I wish you a great rest of the week!
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