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M
MAgda5
December 2, 2024
Question

does anyone know WHY IS MY subscription PAYMENT 4.5 X INCREASED FROM LAST MONTH? IT IS SUPPOSED TO BE 7$ A MONTH, NOT 25$. PLEASE CONFIRM.

  • December 2, 2024
  • 2 replies
  • 5 views
No text available

    2 replies

    J
    JamesM4
    Level 6
    December 2, 2024

    Hello MAgda5,

     

    Welcome to the Community. It's important you know why your subscription cost has increased. Rest assured, I'll be happy to guide you in the right direction so you can get to the bottom of this. 

     

    To get started, it's important to note that a change in subscription cost such as a price increase, new features being added such as apps payroll,  and discounts expiring etc. can contribute to the price changing. I recommend checking your subscription invoice to view a breakdown of the costs. 

     

    Let me know if this info helps. I'll be here in case you have further questions. 

    C
    Connie DAndrea Leather
    December 14, 2024

    A customer service rep at QuickBooks Intuit told me I HAD to upgrade to $65. Then another rep said I didn't need it. THEN another rep said to upgrade again...THEN the last rep I talked to put it back on the Simple Start BUT THE PRICE WENT UP $5.00!

    This is the reps at QuickBooks Intuit that did this! I spent another hour with a billing rep who, after all the explaining to change it back to the $30 + tax month = $31.88, I was hung up on. So upset with the service I am NOT getting. Can you please help?? Connie D'Andrea. D'Andrea Leather 

    [phone number removed]

    C
    Chrea
    Level 1
    December 16, 2024

    @Connie DAndrea Leather 

    Be careful when sharing your phone number here. Only scammers will contact you. Regarding your problem, I'm not sure they would bother changing your QB plan to the old rate. You'll have to sign up for a new blank account at a discounted rate or switch to another app entirely.

    BigRedConsulting
    BigRedConsulting
    Level 15
    December 2, 2024

    I will guess that $7 a month was an introductory offer, probably for three months from signup.

     

    Current pricing for QB Online is here: https://quickbooks.intuit.com/oa/get-quickbooks/

     

    Simple Start starts at $35 a month, Plus is $99 a month, and Advanced is $235 a month. All have much more reasonable introductory offers - given the dismal state of QB Online - which lasts for three months.

     

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