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1 reply

Level 5
October 2, 2020

Hi rlaframboise1981,

 

QuickBooks is designed to help bring simplicity to the way you manage your business. Rest assured, I'd be happy to give you a hand with the issue you're having.

 

First, I'd like to start off by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. 

 

I hope this info helps! If you're still having issues, I recommend contacting our support team using this link. Otherwise, feel free to leave a comment below, I'll be on standby.