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September 15, 2025
Question

Hi the progress in my Quickbooks ProAdvisor Training doesn't seem to be saving after the first 2 parts of the course module. Tried refreshing browser, logging out and in.

  • September 15, 2025
  • 1 reply
  • 0 views
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1 reply

QuickBooks Team
September 15, 2025

I appreciate your initiative in troubleshooting the issue, Feechi.

 

Since you've already done the necessary troubleshooting steps and the progress still isn't saving, I recommend contacting our Live Support Team for further investigation and guidance on what to do next. Here's how you can reach them:

 

  1. Click on the (?) Help icon in the top-right corner of your QuickBooks.
  2. Type "Contact support" in the Search bar
  3. Click the Contact Us button at the bottom.
  4. Choose how you would like to connect with them (Chat or Callback).

 

To find out their support hours, please refer to this article: Get help with QuickBooks products and services.

 

If you have any further questions or need assistance with QuickBooks, feel free to revisit this thread.