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ian39
February 20, 2021
Question

How can i get the setup guide to disappear? i want my dashboard clean and uncluttered please

  • February 20, 2021
  • 1 reply
  • 6 views
No text available

    1 reply

    Lourdes-Fernandez
    Lourdes-Fernandez
    February 21, 2021
    Hello ian39,

    I hope you are having an awesome weekend so far! To answer your question, you should have the ability to HIDE the Setup Guide in the top right-hand corner (Blue Hyperlink), if you choose not to complete the setup.

    If you have completed the set and it's still lingering it could be a browser issue and we can try the following steps:

    Clear cache and cookies to fix issues when using QuickBooks Online
    https://quickbooks.intuit.com/learn-support/en-ca/data-and-systems/clear-cache-and-cookies-to-fix-issues-when-using-quickbooks/00/368196#:~:text=Select%20Manage%20Data%20under%20Cookies,Select%20Save%20Changes.

    I hope this helps!

    Kindest Regards,
    Lourdes Fernandez


    I
    ian39Author
    February 21, 2021

    Hi Lourdes-Fernadez,

     

    Thanks for the response! Clicking hide is an extra unnecessary step, and doesn't hide it completely :(

     

    I have finished all the steps except signing up for Tsheets because we won't be using it.

     

    I cleared the cache (which was probably long overdue anyhow) but that didn't work.

     

    I guess I'll be sending a note to QBO, thank you anyway! 

    Lourdes-Fernandez
    Lourdes-Fernandez
    February 21, 2021
    Hello ian39,

    I"m so sorry to hear that! I can absolutely relate to wanting things organized neat & tidy. I hope it gets figured out for you. Have an awesome rest of the weekend.

    Kindest Regards,
    Lourdes Fernandez
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