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June 6, 2025
Question

How do I change the email “from” address? It is wrong and I can’t find it. It is right is settings.

  • June 6, 2025
  • 1 reply
  • 1 view

It is using an old email address that I don’t have access to.

1 reply

QuickBooks Team
June 6, 2025

We can change the email by clicking the +Add Gmail address in the dropdown if you're referring to the From section of your invoices, industrialnetmed.

 

Please note that this email can only be changed in this specific section of the invoice, and modifications to your account settings will not be reflected here.

 

Here's how to enter the new email by creating a sample invoice:

 

  1. Go to +New and select Invoice.
  2. Fill in the necessary details.
  3. Once done, click Save and send from the dropdown.
  4. In the From dropdown, click +Add Gmail address and follow the on-screen steps.

 

You can refer to this article for guidance on reminding your customer about their dues: Create and send customer statements in QuickBooks Online.

 

Please return to this thread if you have other questions about managing your emails in QuickBooks.