How do I get my uploaded receipts to be processed?

Thank you for bringing this to our attention, John. Uploading receipts may take longer in some cases, especially if the file size is large.

If the file isn’t large, I recommend clearing your browser’s cache to remove any temporary data that might be causing the delay. Avoid clearing cookies, as they store important user information for seamless access. You might also try using a different supported browser for better compatibility with QuickBooks.

If the issue persists after clearing your cache, I suggest contacting our live support team for further investigation into this behavior.

Feel free to reply here if you have additional concerns. We’re always here to help!