how do I remove the option of using QBO payments?

Hi there, Mike.

You can either remove the online payment option from your QuickBooks Online account by navigating to the accounts and settings, or you can cancel your entire QBO Payments subscription through your subscription settings.

Just to clarify, are you looking to disable the online payment feature for your customers or are you wanting to cancel your entire QBO Payments subscription?

If you're looking to remove the option to accept online payments, follow the steps below:

Here's how:

1. Head to the Gear icon and select Accounts and Settings.
2. Go to the Sales tab.
3. Uncheck the accepted payment options option.
4. Click Save.

If you're asking about the removal of your QBO Payments subscription, you'll need to go to the subscription page. Here's how:

1. Go to the Gear icon and select Subscriptions and Billing.
2. Find the QuickBooks Payments subscription.
3. Click Cancel.
4. Select Continue to Cancel if you wish to proceed.

Furthermore, you can consider voiding or refunding a customer payment manually or with QB Payments in QuickBooks Online. This article teaches you both ways if you still have your QB Payments or not.

Let me know if you need help with processing refunds from a customer payments or have other concerns with QBO workflows. We're always ready to help.