I am unable to add billable expenses to an invoice. The "Add" button is not popping up no matter how many times I clear my cache, restart, or use a different browser

We appreciate your time and effort to troubleshoot the issue regarding your billable expenses not being added to your invoice, coribooks. Let’s revisit a few key details to ensure nothing has been overlooked.

First, make sure to enable the billable expense tracking in your QuickBooks settings. Ensure that the Show items table on expense and purchase forms, Track expense and items by customer, and the Make expense items billable options are enabled. 

When creating an expense, ensure you mark it as billable so it appears on the invoice. You can open the created expense to verify if it's marked as billable.

For additional guidance, you can refer to this article for detailed steps: Enter billable expenses.

If you’ve verified that billable expense tracking is enabled and expenses are marked correctly but the issue still remains, it may be related to account-specific technical glitches or settings that require further investigation. In this case, I recommend contacting our Phone Support team for more advanced troubleshooting. They can help identify and resolve complex technical issues related to your account, such as missing features, corrupted data, or ongoing system errors.

Please leave a reply below if you have more questions or concerns. We'd be glad to provide further assistance.