I can't connect my bank account to quickbooks; I'm getting the following message: Sorry, an unexpected error has occurred. We could not fetch your accounts from your bank

Hi there,

Thanks for joining the Community. QuickBooks is designed to help you have a seamless experience while using the program. I'll be glad to assist and steer you in the right direction. 

To get started, are you getting an error number together with the error message above? In case you're getting an error number, I recommend checking out the articles below that help you fix the errors in the program:

• Fix banking error 324
• Fix banking error 155
• Fix banking error 103
• Fix banking error 101
• Fix banking error 192
• Fix banking error 106
• Fix banking error 187
• Fix banking error 109
• Fix banking error 323

I also suggest clearing cache and cookies on your browser. This is a great way to clean your browser allowing it to work more efficiently. Feel free to keep me posted on how you make out. I'll be here.

@antonia-m-emery- 

Try opening your QBO account on any private/incognito browser.