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March 18, 2026
Question

I cant seem to link my Rogers Mastercard and Triangle World Elite Mastercard to Quickbooks

  • March 18, 2026
  • 2 replies
  • 3 views
No text available

2 replies

QuickBooks Team
March 18, 2026

Hi, @billings1. Can you confirm whether these cards appear in the list when you search during the connection process? Do you receive an error message when linking?
 

If they appear but won’t connect, check with your bank if there's any ongoing maintenance. If they don't appear, QuickBooks does not support direct connections for those cards. If this is the case, you can follow step 3 in this article to request that QuickBooks add support for your bank.
 

In the meantime, you can manually upload transactions into QuickBooks Online to categorize them to the correct account.
 

Let me know if you have more questions. I’m here to help!

SIAB
Level 2
March 18, 2026

@billings1 

Try opening your QBO account on any private/incognito browser.