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A
allanri
April 29, 2019
Question

I dropped payroll from my subscription. How do I stop error messages about tax table updates? Updating software didn't help.

  • April 29, 2019
  • 1 reply
  • 8 views
No text available

1 reply

A
allanriAuthor
April 29, 2019

Also, no-one at Intuit support seems to know how to fix this. 

J
JamesM
Level 5
April 29, 2019

Hi Allanri, 

 

Thanks for contacting us. You've reached the right place for help. 

 

I want to make sure I'n on the same page as you. Are these messages being emailed to you? Have you spoken with our support team? If so, what suggestions were you given? 

A
allanriAuthor
April 29, 2019

Actually, I did find a number for QuickBooks Canada support (not in the online help or the support options from the help menu, but whatever).  It turned out that Intuit had not updated my license info to say that I no longer had the Payroll option.  They updated the server, and when I sync'd my license info, it finally worked properly.

 

THanks

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