I have made inquiries last week and today and asked for a phone call. No one calls. It may be because I have robocall protection on the phone. Dial 1 to get through. JB

Hey there john-boon,
 

Thanks for reaching out to us here. Making sure you get the support you need is important. I would be happy to point you in the right direction for the best assistance.

I feel you'd benefit more by contacting our support team outside of the Community You can reach them by following one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter You can send us a DM so we can work directly with you!

You can also check the Get help with QuickBooks products and services article for the support hours.

If you have any other questions, feel free to reach out here.