I'm paying for my app, and at some point it just stopped working, and now all my saved receipts and road trips are gone.

Hi there, Polina. Have you encountered any specific error? Missing data are sometimes the result of technical glitches.

To resolve the issue, let's switch between Wi-Fi and mobile data, close and restart the app, or restart your device.

If the problem continues, consider uninstalling and reinstalling the app. Additionally, ensure that both the app and your device’s operating system are updated to the latest versions.

In the meantime, you can access your QuickBooks Online (QBO) account by logging in through a web browser to check your receipts and track mileage.

You can also review the official QuickBooks guide on troubleshooting mobile app issues for detailed instructions.

Please let us know if you need any further assistance.