I'm trying to add a transaction but it's showing as partially matched. How do I clear this transaction?

Hello bvonkeman1,

QuickBooks Online enables you to categorize and match your transactions effortlessly.  However, when transactions have been partially matched, it's important to avoid entering them again, as it can cause a duplicate transaction.  In your situation, I feel you would benefit more, by contacting our Customer Care team outside of Community.  With your consent, they'll be able to connect with you virtually and assist you with matching your transactions, so your accounts remain accurate.

If you have any other questions, feel free to reach back out.  We would be happy to help!