Other Questions

HI,  I am the bookkeeper for a church and got Quickbooks online this year.  We received several cheques dated for Dec 31st that were not deposited until January 2023.  I need to record the donations in December but the Quickbooks deposits show Jan 3, 2023.  Is there a way to back date the deposits as we need them to show in 2022? Thanks, Bob 

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qb is asking me which account do I want my monthly bank statement to go to, how is this possible ? an entire statement to one account? help

Is there a way for me to assign stocking locations to inventory items even if there is currently no product in those locations? Is there also a way for me to look at an inventory item and see all of the locations it is stocked in?

I have imported a list of new inventory items but only set up the purchase description. I should have set up the sales description field as well. The information needs to be the same, so a straight copy from one field to another is perfect. Is there a tool to help with this? It's about 300 items.I have a ODBC link if that helps. I can read the file, but can I write back from Excel?Thanks for any help.

give phone no tocall quick books help

how to make quickbooks font darker to read easily

Hi All Now that QB has discontinued the cashflow planner in the 2023 release - what is everyone using?Seems incredibly backwards to have to go back to using a spreadsheet but I don't see any other way within the system.Any suggestions?

We are about to set up our chart of accounts based on the generated QB list but no A/R or A/P accounts are showing. Is there a setting we may have missed?

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How do I make a payment on my credit card?

I've been using QB Pro 2017 on my desktop PC for several years. I decided today to also install it on my laptop.I don't have a DVD drive on my laptop so I copied all the DVD installation disk files to a USB stick and then to the laptop. Ran the setup file, entered my license and product codes and everything seemed to go fine. When I run QB I get the screen to 'Begin Activation' But when I click that I get an error "Browser not supported. Download the latest version of one of these browsers"The rest of the page is blank, there are no other browsers listed. My laptop is connected to the internet and I have the latest versions of Chrome and Edge installed.I've tried multiple times and have rebooted the laptop but I can't get beyond this activation step. Any help appreciated. Thanks

keeps spinning and tried everything from the support site.Please help

I can see that there are 1000+ transactions when I go to tags tab, but when I try to open a specific group of tab it says "No transactions found"

I've decided to file T2 this time using ProTax feature in QBOA and I am having an issue with tax mapping. The trial balance seems to be good, all balanced. However, I keep getting the message that assets do not match total liab. and equity. Not to mention that I don't see anywhere GST/HST Payable and Shareholder Contribution accounts on S100.Any suggestions on how to fix it?

We want to be able to still access previous file but create a completely new file with a new chart of accounts.

Error Message while trying to create an invoice in Quickbooks using Mulesoft Composer:Request returned status code 400: Object Not Found, detail=Object Not Found : Something you're trying to use has been made inactive. Check the fields with accounts, customers, items, vendors or employees.

There are forms archived by Quickbooks Payroll Service related to another company (which apparently exists for real in USA). WTF!? How can this happen? https://drive.google.com/file/d/1F3oS3RuKyhkEYuU--eoPB5v8yKWeOoD9/view?usp=sharinghttps://drive.google.com/file/d/1HqxBSEv8BrzYzrK1xL0NacpFSNBavm2g/view?usp=sharinghttps://drive.google.com/file/d/1onDo4OkKw8NZT_eZboxrAUcm11yqI0yY/view?usp=sharing 

Hi There, I have multiple years of expenses to enter, what do I do when these were paid from bank accounts that have been closed or have never been used in QBO before? 

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When I trying to setup multiple currencies, I supposed to be choose the home currency to CAD, but actually when I click in the collumn of "View more currencies" ,nothing happened. I always stuck here and even cannot back so I have to use task manager to stop the QB pro. Please teach me how to solve this problem. Is it a bug??

I bought a new computer and I have my preferences on to beep after entering a transaction.  If I have earphones in I hear all the beeps.  If I don’t have earphones in I don’t hear all the beeps.  Technical support for my computer says it’s a QB issue. But quick books support says it’s a technical issue since it works with earphones all the time. 

We have a customer with a long transaction history. They have closed and re-opened under a new name and EIN. I was not made aware of the change until almost a year after they made this change. As the year ends the customer wants me to make sure their tax documents are correct. I have set up the new customer name, however I am unsure how to move the paid invoices over from the old company name to the new company name without messing up reconciliations for the entire year. Is this something I need to be concerned with OR can I just go into each invoice/payment and make the changes from the old company to the new company?