Other Questions

Hi All,  After the 2021 yearend is completed, I receive data on non-cash taxable benefits for 2021.  How do I add these benefits to the employee's T4's as there are no more pay cheques for 2021?

I just recently switch from Sage 50 to Quickbooks Desktop. I'm so happy we did. But I was told we could still have access to a read only version of Sage 50 for our historical information. I'm having  a hard time figuring out how to gain access to this "read only" version. I have called them but they are making it difficult for me. I'm assuming they are not happy we switched. Has anyone else encountered this and can advise me what to do?Thank you so much in advance!

How to delete employee when receiving inactive error?

Yesterday I logged into my QBO to review some transactions from my linked CC account. I was also logged into my CC account online to confirm the dates. The CC company had the dates posted differently hand when they had actually occurred. QBO had grabbed this data automatically because it's linked. I had recognized the discrepancy. Now, logging into my CC account I see the dates are updated and reflecting correctly. But QBO still shows the transactions with the previously incorrect dates. Can QBO resync and update to reflect the correct dates?

I am trying to import chart of accounts from excel and keep getting Type: Invalid Account Type errors.what are the valid accounting types? 

Listing of 1199 transactions for review - have I perhaps exceeded maximum number of lines?

I paid for corporation items from my personal account and I want to show this in the ledger

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I currently use Canada online, but I need the files from these years.

A customer ordered one of my services for $100 and paid with their credit card (payment is not in QuickBooks). In QuickBooks I created the Customer, an Invoice and a Payment (and applied it to the Invoice). But now the customer has cancelled their order. I have issued the refund outside of QuickBooks, but what do I do inside QuickBooks?  Do I "void", or "delete" the invoice? Do I create a "Refund Receipt", or a "credit memo"? It makes sense to me to delete the Invoice (since the service won't happen), and add a Refund Receipt (to match the refund transaction on the bank statement), so that's what I do: Deleting the Invoice leaves a $100 credit on the customer's account. Next I create the Refund Receipt, and looking at the customer's transactions, the invoice is gone (good), and the refund is listed (good), but it still shows they have a balance (bad). Am I using the wrong types? Should the refund be entered as a negative amount? Thank you.

Hi all,Hoping for some help - I'm unable to find the place in Quickbooks Self-Employed (web version and app version) to put in the year end odometer reading.  I attempted to follow the directions from another question but that refers to "Miles" page, which I assume is the same as the "Trips" page that I see, but the "Trips" page does not have any indication of where to put the odometer reading in (or anything to do with my vehicle).  I am in Canada, if that makes a difference in terms of versions, etc.Any direction would be greatly appreciated!Thanks,Adam

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My quickbooks premier 2020 will not open.  Got Error 3771  Status code 11104I tried everything i could think of.  Finally uninstalled and reinstalled and still will not open and now doesn't even give me and error.  Please help.  I have work to do this weekend and intuit pages are junk as far as help goes.  No phone or chat lines open from them even tho I pay for unlimited support.  Ugh 

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One Time RRSP Contribution to an Employee is all set up as a Taxable Benefit Payroll item but now how do I actually pay it?

We've created a custom field (Sales Order) to use in the header of our Purchase Order form. This value changes for every Purchase Order. When someone enters a value to use for that Purchase Order and then saves the PO, the user gets the following message:"You've changed: the Sales Order for <customer> for this transaction. This change will reflect in your current transaction. Do you want to make it permanent i.e. to reflect in all of your past and future transactions?" This is dangerous since it only takes one time for someone to click Yes and apply the current SO Number value to all past and future transactions. How do we disable this so those values never get saved with the form like this?

I have two companies that are being amalgamated into the same legal entity and would like to know how to join the books from two QB online accounts into one.

Hello, A client had to reconnect their bank accounts, and they created NEW ones instead of reconnected the existing ones.  I merged the two accounts in the Chart of Accounts, not thinking clearly, obviously.  The reconciliation is off now and I don't know what to do.  Please help :)

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I work on QuickBooks enterprise desktop 2019 version. we do have inventory parts and starting 2022 we want to raise the price for each part. If I enter the new price will that affect the history of my old transactions? which is the correct way to do this. please if some one can guide me the steps.Appreciate your support!

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We follow the steps to import the Profile file into PROTAX. Some files succeed, but some files failed as the photo showed. 

I would like to see my most recent transactions. How do I set that up??

I updated to QB 2022 Accountant Desktop today. I am unable to re-position Memorized Transactions in the Memorized Transaction List. This is new - it was functioning correctly in QB Accountant Desktop 2021.

Need to convert QBO Canada Online to QBO US Online