Other Questions

I just migrated from Desktop to Online. 7 accounts have slight discrepancies ranging from 1 cent to 8 cents. 2 accounts (Retained earnings and A/P USD) have a discrepancy of $3865.92. Note that the foreign currency balance of A/P USD is correct. Only the home currency (CAD) value is wrong.  The other accounts are regular Canadian dollar accounts although I suspect that all of the discrepancies must be due to some difference between how Quickbooks Desktop & Online handle currency conversion (or a glitch in the migration process). Is this a common issue? Is there any solution? I could do a currency adjustment & journal entry to fix the values as of the end of the last financial year, BUT I would like to have an accurate history in my file! After examining just one of the 1 cent discrepancies, I found that the error jumped around (in the range of a few pennies) over many years, so there are many transactions coming through with discrepancies

I'm setting up a Rule for my credit card payments: I have the payment FROM my chequing account (-$801.17) shown as a "Transfer" and I have the category shown as "Credit Card Payment".  For the  corresponding same amount (+$801.17) being paid TO my credit card, I again show it as a "Transfer", but what category do I use?  Thanks for any help :)

Can someone please let me know how to link/sync my QB self-employed desk top and mobile app together?

Hi I started this program in March and had he 30 day free trial and a few days after starting the program I like what I was using and sign up for the monthly subscription. Now I’m getting a page that says that the free trial is over and I need to subscribe to move forward. When I hit the subscribe button it tells me that I already have a subscription but it will not let me into my account to add any thing. Any ideas how to move forward?

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" We calculate how much you drive for business (as a percentage of total driving) to help you find your mileage deduction.  More info"... and then when you click for more information, it says that the page you are looking for doesnt exist. Where does one go from there? LOL

1. I entered several expense receipts (office supplies, supplies etc) that showed up in this year (2019) when I am trying to do last year (2018). I thought I could just shift it over to the other year but I can't see how to do this? Help!  2. How do I make sure that the receipt goes into the right year when I am snapping a picture of them? Thank you

I am looking for some help with bank transactions.Why are some of my deposits in excluded?How can I know what deposit matches with what ?How do I spot QB from matching stuff automatically? 

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After I tap on on add expense it allows me to enter the vendor and the dollar amount, but after that it does not allow me to change the category or add a province for taxation. When I tap on either of those, it just goes gray over the button and nothing happens. Please help.

I think I've gone and signed up for the wrong software. I subscribed to this Quickbooks Self-Employed version to do my annual taxes (last year). The first thing I was expecting to do is enter my expense receipts so I can send the file off to my accountant. But I don't see that anywhere. The expenses section simply has a download button so I can *get* my expenses - and of course, there are none to get. I'll have to have a word with the person who advised I get Quickbooks to do my taxes...

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The machine that was installed with QuickBooks Premier 2016 was infected with ransomware. As a result, the data file was renamed with the ransom extension name. It looks like the file is there but I can't open the file because it says its corrupted. Any idea how I can repair this file?

Created a journal entry that balances, however receive an error, please balance debits and credits.  Apparently QBO engineers are 'working on it'.  In the meantime, I need a work around - it's tax season!  Help?

My payroll is not showing up on my reconciliation page. It has obviously been done and posted other places.  How do I get it to post so I can reconcile?

I just uploaded my custom estimate and invoices from word which I way prefer to the ones available from QB. I would also like to upload a custom receipt too. Is this possible? If not, is this feature being added soon?

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I am trying to file my first HST/GST return, but am running into an issue.  I live in Ontario, which is an HST province, but I made a large purchase in Quebec, which is a PST/GST province.  I want to claim the GST portion paid on that purchase as an ITC, however, QBO is not doing that automatically like with HST transactions, it shows up on a separate line and now my return is incorrect and I can't seem to find a way to fix it. How can I make it so that purchases with just GST are still recorded as an ITC?  Many thanks for your kind assistance.

I have bought an some item a week ago and returned some if the items today. How do I enter the return in the quickbooks. These items were for material used on a job site. I only use quickbooks on my phone.

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I need to void a check from 2018 and reissue in 2019 without affecting 2018 closed books. I processed a void check in 2019, which made it appear in bills to be paid, so I successfully cut a new check in 2019.  To correct the cross year, I then booked two general journal entries between cash and accounts payable, one in 2018 and one in 2019.  This is creating the invoice to appear in "pay bills" again.  How do I get that to clear from pay bills? It appears to be recognizing one but not both of my general journal entries to Account Payable.Thank you

How do I set up my PC Financial Card? Doesn't seem to be an option and one of the reasons why I decided to try Quickbooks.Keep getting an error to correct highlighted errors (which there are none highlighted) and to try again in a few minutes. 

my client has purchased a prepaid gas card through a local company. The prepaid card is worth $500 towards gas, but he only paid $480. How do I record this so that the correct amount comes out of his chequing account, but the card is still recorded as a $500 prepaid expense?

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Some transactions have PST and GST and some just have GST but the sales tax applies both taxes to my total. For example when entering fuel amount to car expenses I only want GST applied but it automatically enters both PST and GST.