Intuit QuickBooks SCAM Billing Specialists
I received an email from Intuit that looked very legitimate, saying that my billing had recently changed and asking if I would like to schedule a call with a Billing Specialist. Since the email was correct, and my monthly fees have recently changed, I clicked on the email link to book a call with a Billing Specialist. The call came, and he verified my identity by email code and by text code. He explained that Intuit QuickBooks was moving away from monthly subscriptions and changing to annual subscriptions. I asked him to email me the pricing information so that I could review the 1-year and 3-year plans that he was offering. I received the email and agreed to the 3-year plan. He instructed me to send payment by check and mail it to an address in the USA (Note* - Write a check to QB Services and Mail it to [removed]). I found that very strange, but as a business owner, my days are very busy, and calls with Intuit take up a lot of time. So I questioned him about why pay by check when I've always paid by credit card, and he gave me some answer that I accepted and wrote the check. The lady that works in my office was helping by addressing the envelope and said that she searched for the address and found it was a house. Again, I found this strange and decided to call Intuit QB Canada support. After 20+ minutes on the phone, they confirmed that it was fraudulent and they do not offer annual or 3 year subscriptions, and they explained that my monthly fees increased simply because of a price increase. As I've reported this now twice to Intuit QB Canada, I wanted to share with the Community. I continue to receive phone calls from this scammer and the caller ID looks very legit: INTUIT INC. Now that I know this is fraud, I've taken a closer look at the various email addresses being used by these scammers:
notifications at quickbookbills.com
info at quickbooksdesktopsupport.com
The person I spoke to gave me this information to also appear legit: