iPhone app

Since you have already tried most things in troubleshooting the crashing issues with the QuickBooks (QB) app, Ldyker, we are now going to contact our live support team. Let me direct you to them.

Before we contact them, I would like you to visit this article for additional information regarding issues with the QB mobile app: Fix common issues in the QuickBooks mobile app.

Disclaimer: The link I've used is for the United Kingdom, but rest assured that the information within the link is the same as in Canada.

If the issue persists after checking the article and following its troubleshooting steps, let us proceed to contact our live support team. They can set up a screen-sharing session to identify what is causing the app to keep crashing.

Here's how to contact them:

1. Open your QuickBooks account using your web browser.
2. Head to the Help icon, then the Search tab.
3. Enter Contact US in the search box.
4. Click Contact Us.
5. Pick the Chat or Callback option.
    

For future reference, you can check this article to guide you on which QBO features are supported on mobile devices: Compare mobile app features.

Disclaimer: The link I've used is for the United States, but rest assured that the information within the link is the same as in Canada.

If you have further questions about the QuickBooks mobile app, feel free to click the reply button. I'm always here to help.