Is the FINTRAC compliance request page broken? I cannot add more than one director and cannot add a director with a USA address.

The FINTRAC compliance request page is not broken, @adam132. Let me share insights about this.

To begin, you can add more than one director but you'll encounter an error if you exceed to 20. FINTRAC is a Canadian regulatory requirement and directors should have Canadian addresses. For directors with USA addresses, please follow these steps:

1. Enter the business's Canada-based address for the non-Canadian directors
2. Upload an additional Word document with the non-Canadian address

Additionally, I've included this guide if you have further queries about FINTRAC: What you need to know about FINTRAC.

For your reference, I'll share these resources to help guide you in using the Resolution Center and recording Customer Payments in QuickBooks:

• How to use the Resolution Centre in QuickBooks Online
• Frequently asked questions about bank payment deposits in QuickBooks Online

If you have additional questions about FINTRAC or need help with QuickBooks-related issue, don't hesitate to reach out. We're here to help