Is the new estimate and invoice UI acceptable to the QB community. I find it cumbersome and nonsensical. Was it built by internal programmers or tested with users

I see how the new layout could feel confusing and make you wonder why it’s there. This feature controls which payment methods are available to your customers when they click the Pay now button.

Since QuickBooks Payments is already set up, your available payment options, such as credit card and ACH, are automatically enabled for your customers. This section simply shows the payment methods your customers can use.

If there are payment options you don’t want to offer, you can just turn them off. That way, your customers will only be able to pay using the methods you prefer.

You can also check out this article for more information on QuickBooks Payments: Receive and process payments in QuickBooks Online with QuickBooks Payments.

If you have other questions, don't hesitate to reply. We’re here to help.