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December 9, 2021
Question

Is there a way to fix an error on payroll after it has been submitted?

  • December 9, 2021
  • 2 replies
  • 0 views
After running and submitting a payroll register, I noticed an error. Can this be fixed before employee gets paid tomorrow?

2 replies

December 9, 2021

You can check

Error PS060, Error 12002,

Level 6
December 10, 2021

Hello info1743. Dealing with error messages isn't the outcome I'd like for you to have. Based on the details you've shared, I recommend clearing cache and cookies on your browser. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. 

 

Let me know if this info helps. If you need further assistance, I suggest contacting our support team so they can take a closer look at your account. Here are the contact details: 

 

  • Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
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