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November 15, 2025
Question

Journal entrie with accounts payable

  • November 15, 2025
  • 1 reply
  • 3 views

I am inputting JE opening balance to A/P and cannot save the entry. Error message When you use Accounts Payable, you must choose a supplier in the Name field.

1 reply

MsNorthPND1881
QuickBooks Team
November 15, 2025

Hi, Thank you for reaching out here in the Live Community, Ginger22.

In QuickBooks Online (QBO), all Accounts Payable (A/P) transactions require the selection of a specific vendor in the Name field. This is important for accurately tracking payments and maintaining proper vendor records. To resolve this, you can take the following steps:
 

  1. Open the Name field dropdown menu.
  2. Check if the vendor you need already exists.
  3. If the vendor exists, select it from the dropdown list.
  4. If the vendor does not exist, click + Add new.
  5. Choose Vendor from the Contact type dropdown, fill in the necessary details.
  6. Click Save.

 

Similarly, Accounts Receivable (AR) transactions must have a specific customer selected in the Name field. This ensures accurate tracking of customer balances and overall accounts receivable. Properly assigning transactions to the respective vendors or customers helps keep your financial records organized, reliable, and effectively managed.

 

In addition, if you're creating journal entries as a last resort or with guidance from your accountant, you can reverse a journal entry if necessary to update or correct it.

If you have any further questions, don’t hesitate to reach out. We’re always happy to help!