Missing income and mileage

Hi clis669936,

Welcome to Community!  It's vital that you're able to access your QuickBooks Online data, in preparation for tax time.  I'd be glad to assist!

If you haven't done so already, I recommend refreshing the app, or uninstalling and reinstalling.  If you get the same result, log into your QuickBooks Online account from a web browser.

Should you require additional assistance, please contact us outside of Community.  We'd like the opportunity to work with you directly and ensure you're able to access your data as soon as possible.

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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If any other questions come to mind, feel free to reach back out.  We'd be happy to help!