Hi userjacksflyindelive, Welcome to the QuickBooks Community! This is where our community comes together to help each other out and share their knowledge. I can help point you in the right direction to get you back to business. QuickBooks Online allows you to sync your account with many different kinds of apps to allow you the ability to customize your experience. If you loaded information from an app and it had an adverse effect on your books you'll need to manually delete the entries and correct the information. To delete a transaction entry that was loaded from square you can follow these steps. Go to the Sales or Expenses menu.Find and open the transaction.Review the transaction. Make sure you need to void or delete it.If you want to include the void or delete date, add a note to the Memo or Message section.Select More in the footer. Then select Void or Delete.Select Yes to confirm.If the import affected more than just your transactions I recommend reaching out to an accountant as they're trained on how to correct mistakes like this. If you don't have an accountant no worries, we've got your back on this. You can go to My Accountant>Find a pro to help to find an accountant in your area that can help. If you have any questions feel free to reach back out and we'd be happy to assist!

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userjacksflyindelive

Question

PLEASE HelP I downloaded square into quickbooks and it ruined everything. How can I undo? I did this yesterday May 27 and it's all mixed up

Forum|Forum|5 years ago
May 28, 2021
2 replies
5 views

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QuickBooks Online

Nick K

Hi userjacksflyindelive,

Welcome to the QuickBooks Community! This is where our community comes together to help each other out and share their knowledge. I can help point you in the right direction to get you back to business.

QuickBooks Online allows you to sync your account with many different kinds of apps to allow you the ability to customize your experience. If you loaded information from an app and it had an adverse effect on your books you'll need to manually delete the entries and correct the information. To delete a transaction entry that was loaded from square you can follow these steps.

Go to the Sales or Expenses menu.
Find and open the transaction.
Review the transaction. Make sure you need to void or delete it.
If you want to include the void or delete date, add a note to the Memo or Message section.
Select More in the footer. Then select Void or Delete.
Select Yes to confirm.

If the import affected more than just your transactions I recommend reaching out to an accountant as they're trained on how to correct mistakes like this. If you don't have an accountant no worries, we've got your back on this. You can go to My Accountant>Find a pro to help to find an accountant in your area that can help.

If you have any questions feel free to reach back out and we'd be happy to assist!

taylorasq

I suggest you Update QuickBooks Desktop to fix all.